Tribal Public Safety Supervisor

Cache Creek Casino Resort•Brooks, CA

About The Position

The Tribal Public Safety Supervisor assists the Casino Security Shift Manager and works collaboratively with law enforcement agencies and local partners as requested. The position establishes effective deployment strategies, supervises Tribal Public Safety Officers, monitors performance, and helps ensure the safety and security of tribal lands, casino property, guests, team members, and community members. Duties are performed in accordance with departmental policies and procedures. The supervisor directly oversees Tribal Public Safety Officers and carries out supervisory responsibilities under organizational policies, procedures, and applicable laws. These responsibilities include training employees, assigning and directing work, evaluating performance, and addressing complaints and disciplinary problems. The role requires responding to emergencies and stressful situations, providing appropriate first aid, protecting confidential information, supporting compliance, and preparing detailed reports. The supervisor may physically engage with a person threatening others and provide court testimony when necessary. The work involves a range of physical demands and exposure to varied environmental conditions, including extreme temperatures, secondhand tobacco smoke, vibration, and very loud noise.

Requirements

One year of security-related experience in a tribal government, tribally owned enterprise, commercial facility, or comparable environment.
Must be at least 21 years of age.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to draw and interpret bar graphs.
Ability to follow written, oral, or diagrammed instructions and use common sense to address problems involving a few concrete variables in standardized situations.
Cache Creek Casino Resort Tribal Gaming License.
California Driver License.
Red Cross First Aid & CPR Certificate within 90 days of employment or no more than six months following hire.
Completion of the Security Department’s Defense and Detention Course within six months following hire.
Emergency Medical Responder certification or successful completion of certification within 12 months following hire.
Successfully complete all required training.
Ability to perform the essential duties with or without reasonable accommodation.
Ability to lift and carry up to 25 pounds and push or pull up to 50 pounds; ability to lift, carry, move, or assist individuals and/or heavier objects with assistance or appropriate equipment.
Ability to perform the stated physical activities, including standing, walking, sitting, using hands, reaching, and potentially climbing, balancing, kneeling, crouching, crawling, jumping, twisting, and maneuvering quickly.

Responsibilities

Supervise Tribal Public Safety Officers and ensure compliance with departmental and organizational policies and procedures.
Establish effective deployment strategies and monitor officer performance.
Proactively recognize and manage emergency situations.
Render appropriate first aid to injured persons and follow established injury-reporting protocols.
Safeguard and maintain highly sensitive and confidential information.
Perform duties ethically and in accordance with applicable laws, regulations, procedures, and company policies.
Identify potential compliance risks and take actions to eliminate or minimize them.
Promote a culture of compliance and encourage employees to report potential violations or misconduct.
Train, engage, mentor, and support personnel.
Physically engage with a person who is threatening others when necessary.
Write detailed reports and provide court testimony when necessary.
Respond calmly to crises and stressful situations and make rational decisions when addressing guest and employee issues.
Lead by example, employ the “Three Es” of guest service, and follow the R.I.C.H. core values.
Train employees, assign and direct work, evaluate performance, and address complaints and disciplinary problems.
Collaborate with law enforcement agencies and local partners as requested.