Triage RN

Fourth Street Clinic•Salt Lake City, UT

About The Position

The Triage Nurse at Fourth Street Clinic promotes and restores patient health by collaborating with physicians and a multidisciplinary team in a primary care setting. The role provides physical and psychological support to patients and manages patient flow through the clinic via triage. Triage Nurses assess, prioritize, and coordinate care for patients seeking same-day services to help ensure high-quality care. This is a full-time, 40-hour-per-week position, with occasional fluctuations in daily hours as needed. Triage Nurses may perform all nursing responsibilities when covering the clinic and complete additional duties as assigned. The role includes patient triage and education, care coordination, documentation, administrative support, quality improvement, teamwork, and compliance with nursing licensure requirements. RN visits may be facilitated across all Fourth Street Clinic sites as required.

Requirements

Maintain an active Registered Nurse license in the State of Utah.
Work within the scope of nursing licensure and seek consultation from providers as needed.

Responsibilities

Quickly and efficiently triage all patients seeking same-day services.
Organize and manage provider schedules based on medical and behavioral health acuity.
Work sensitively and with cultural competence with unsheltered and diverse populations.
Answer the triage phone during clinic hours and coordinate with hospitals and community partners.
Develop individualized patient education plans, including learning objectives and teaching methods.
Evaluate chronic disease management plans with patients and providers.
Participate in quality improvement initiatives to improve patient outcomes.
Document patient care accurately and promptly in the electronic health record.
Report safety concerns to supervisors immediately.
Maintain general office skills, including phone etiquette, computer proficiency, and filing.
Assist with special projects, including preventative health programs and UDS initiatives such as mammograms, FIT testing, and Pap clinics.
Support clinic quality improvement initiatives in collaboration with staff.
Implement new processes and administrative projects as assigned by the Nursing Director.
Help ensure smooth daily clinic operations and timely resolution of needs.
Communicate departmental activities, policy or procedure changes, and other relevant information to staff and committees.
Complete incident reports according to clinic policy.
Support teamwork and a positive clinic environment through interpersonal skills.
Communicate effectively with staff, providers, volunteers, patients, and community organizations.
Address minor problems proactively and escalate them as appropriate.
Model honesty, fairness, and consistency in interactions.
Support team members, mentor peers, and accept feedback constructively.
Maintain understanding of clinic policies and procedures to enhance staff productivity and satisfaction.
Work within the scope of nursing licensure and seek provider consultation as needed.
Facilitate RN visits across all Fourth Street Clinic sites as required.
Perform nursing responsibilities when covering the clinic and complete additional assigned duties.