Triage / Medical Assistant / Phlebotomist Float

New Life MedicineNorton, VA
Hybrid

About The Position

This is a full-time, hourly position for a Triage / Medical Assistant / Phlebotomist Float. The role involves performing various clinical tasks, assisting healthcare providers, patient education, and administrative duties across multiple practice locations in Norton, VA and Castlewood, VA. The position requires a high school diploma or equivalent, a valid driver's license, and proficiency in EMR systems. Experience in behavioral health, addiction medicine, or primary care is preferred. The role also involves supporting patients receiving addiction treatment and behavioral health interventions.

Requirements

  • High school diploma or equivalent
  • Valid Driver's License to commute to assigned practice locations and as requested
  • Current Phlebotomy Certification (CPT)
  • Previous experience in a clinical setting, preferably in behavioral health, addiction medicine, or primary care
  • Excellent interpersonal and communication skills
  • Strong organizational and time management abilities
  • Proficiency in electronic medical records (EMR) systems
  • Knowledge of medical terminology and clinical procedures
  • Ability to work effectively in a team-oriented environment

Nice To Haves

  • Current CMA or CCMA certification

Responsibilities

  • Perform routine clinical tasks, including taking vital signs, drawing blood, and collecting laboratory specimens
  • Obtain and document patient medical histories, current symptoms, and other relevant information
  • Assist physicians, nurse practitioners, and other healthcare providers with patient examinations, wellness assessments, and procedures
  • Support patient care delivery by helping health care providers during examinations; drawing blood, preparing lab specimens; disposing of contaminated supplies; telephone prescriptions to pharmacies; authorizing medication refills as directed by physician; obtaining reports and records as ordered or requested by providers
  • Conduct patient education on health management, treatment plans, and preventive care
  • Ensure patient confidentiality and maintain accurate and up-to-date medical records
  • Schedule appointments, follow-up visits, and coordinate authorizations and referrals to specialists
  • Provide emotional support and reassurance to patients and their families
  • Answer phone calls, respond to patient inquiries, and manage electronic communications
  • Participate in staff meetings, training sessions, and quality improvement initiatives
  • Assist in the management and monitoring of patients receiving addiction treatment, including medication-assisted treatment (MAT)
  • Provide support in behavioral health interventions, including patient screenings, assessments, and follow-up care
  • Prepare examination rooms and ensure they are clean and well-stocked with necessary supplies
  • Maintain safe and secure work environment by following and enforcing standards and procedures; complying with legal regulations
  • Serve and protect the physician or health care provider practice by adhering to professional standards, policies, procedures, and all federal, state, and local requirements
  • Enhance the health care facility’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Other duties, as assigned

Benefits

  • Medical
  • dental
  • vision
  • PTO
  • 401K
  • Uniforms
  • HSA
  • EAP
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