Triage RN - HC
About The Position
The Triage Home Care Registered Nurse facilitates clients’ and caregivers’ access to the health care system and works toward a satisfactory resolution to callers’ concerns using the nursing process. The nurse collaborates with providers, nurses, and other staff through effective communication, teaching, and negotiation, and is accountable for quality assessment, efficient managed care, and client satisfaction in collaboration with the health care team. This per-diem role is in the Home Care department at 330 Monroe Ave, Rochester, NY 14607. Hours vary to provide coverage for a 24/7 department. The posted pay range is $80,754.00–$110,292.00; actual pay may vary based on position details and FTE, experience, qualifications, specialty, internal equity, location, and contracts.
Requirements
- Graduate from an accredited school of nursing.
- Hold a current New York State Registered Nurse license.
- Strong analytical, computer, and communication skills.
- Medical terminology knowledge.
- Prior Home Care experience.
Nice To Haves
- Bachelor of Science in Nursing (BSN) preferred.
- Experience in an emergency department, ambulatory care, or telephone consultation.
Responsibilities
- Maintain the organization’s standards of nursing care in accordance with policies and procedures.
- Use the nursing process, protocols, and established resources to collect and document data, assess client conditions, provide accurate information, formulate and recommend plans of care, negotiate appropriate nursing care options, and validate plans with clients and caregivers.
- Collaborate with other team members as required to develop and implement plans of care.
- Communicate effectively and maintain a customer-driven, professional attitude; provide non-judgmental advice based on protocols and resources and ensure callers receive timely, appropriate responses.
- Teach clients and patients.
- Work independently and demonstrate leadership in decision-making, communication, and problem-solving to resolve callers’ questions and concerns.
- Act as a client and family advocate in navigating the health care system.
- Attend required staff meetings, in-services, and supervisory conferences as requested.
- Perform other related duties as assigned.
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What This Job Offers
Education Level
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