Treatment Coordinator - LightHouse Dental Cobourg

dentalcorp•Cobourg, ON

1d•Onsite

About The Position

Conveniently located at Elgin St W & Division Street, LightHouse Dental serves the Cobourg community. We offer complete, comprehensive, and high quality dental care in a relaxed environment that is welcoming to patients of all ages, including young children. We offer general dentistry as well as specialty services such as oral surgery, endodontics (root canals), dentures, and sedation (sleep dentistry) all in one convenient location. There’s no need to travel out of town for specialist appointments. Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies, training & development, and support.

Requirements

Previous clinical experience as a Treatment/Scheduling Coordinator is required
Knowledge and understanding of dental treatment plans and ability to educate patients is required
Experience with dental software programs is required
Strong customer service experience

Responsibilities

Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
Support treatment planning by coordinating appointments and follow-ups with the dental team
Present treatment costs, collect payments, process insurance claims, and assist with payment plans
Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
Maintain accurate patient records and ensure smooth scheduling to optimize chair time
Collaborate with clinical and administrative staff to deliver seamless, high-quality care
Uphold privacy, ethical, and regulatory standards in all patient interactions