Treatment Coordinator - Leone and Vaughn Orthodontics [Bellevue Office]

Corus Orthodontics•Bellevue, WA

3d•Onsite

About The Position

Leone and Vaughn Orthodontics is seeking an enthusiastic Treatment Coordinator to join their growing practice in Bellevue, WA. They are described as a community that values support, integrity, and continuous improvement, and are part of Corus Orthodontists, a network of over 50 practices across North America. They offer a supportive environment, commitment to excellence with annual learning assistance, competitive compensation and perks, and work-life balance.

Requirements

1+ year of experience in a dental or orthodontic office (preferred).
Experience in professional sales, patient education, or customer service (strong asset).
Previous experience as a Treatment Coordinator is an asset, but not required.
Confident, personable communicator who enjoys educating and guiding patients.
Comfortable discussing financial options in a clear, compassionate manner.
Proficient with basic technology tools, including digital communication and office software.
Highly organized with strong attention to detail and follow-through.

Responsibilities

Welcome new patients and families, helping them feel comfortable and confident from the moment they arrive.
Review medical and dental histories and listen carefully to patients’ goals, concerns, and expectations.
Capture patient records, including intraoral and facial photographs, intraoral scans, and X-rays, to support the orthodontic consultation process.
Support the orthodontist during new patient consultations by entering patient information, gathering relevant details, and taking accurate notes.
Present and explain orthodontic treatment plans in a clear, engaging way using visuals, videos, and educational tools.
Guide patients and families through financial options and payment plans that align with their needs.
Help patients confidently move forward with treatment by answering questions and addressing concerns.
Follow up with patients who are considering treatment to maintain relationships and support timely starts.
Prepare and send correspondence to referring dental offices to ensure seamless communication.
Act as a liaison between the orthodontist and referring dentists or specialists.
Track and complete monthly reports related to consultations, starts, and key performance indicators.
Assist with additional administrative and coordination duties as required.