Treatment Coordinator Orthodontics

City Orthodontics & Pediatric Dentistry•Edmonton, AB

3d•Hybrid

About The Position

We are looking for a Full-Time Orthodontic Treatment Coordinator, approximately 32-40 hours/week. The successful applicant must be self-motivated, organized, detail oriented, caring and a compassionate individual to connect with team members, parents and patients. It is also important that this person possesses a positive attitude with professional commitment and is friendly and out-going in a team-oriented environment. This position offers state-of-the-art offices (5 locations), a professional clinical team, full-time hours (32-40 hours/week), and pay based on experience.

Requirements

High School diploma
Must be computer proficient and learn new software easily (software used in our office are Ortho2 Edge and Curve Hero)
Ability to close deals and contracts
Ability to work with a large team
Be proactive
Ability to work in a fast paced environment
Ability to adapt to change and a growing practice
High level of organization and attention to detail
Excellent communication and customer service skills
Proficient in English
Willingness to be cross trained in other areas of the clinic
Must be willing to travel between different office locations
Candidates must be legally eligible to work in Canada

Nice To Haves

Previous experience in sales (asset)
Previous experience working in an orthodontic office or a dental office (preferred but not required)

Responsibilities

Taking diagnostic pictures
Explaining orthodontic treatment and appliances to patients and parents
Setting up financial contracts and payment plans
Address patient questions and concerns
Follow up with patients and insurance companies
Be proficient working with different insurance companies
Be well versed in our billing process and cost of procedures, treatments and consultations
Review Treatment Coordinator statistics and reports
Work in partnership with Financial Coordinator to close deals