Treatment Advocate (Full-time)

American Addiction Centers•Las Vegas, NV

About The Position

The Treatment Advocate observes patients’ daily activities and assists with their recovery, collaborating with the treatment team and helping coordinate services as needed. The role supports adults receiving inpatient and outpatient care for addiction and co-occurring mental health disorders, helping provide comprehensive, compassionate care. The Treatment Advocate welcomes new patients, supports orientation and participation in programming, monitors patient activities and safety, and maintains the therapeutic community. The position requires timely and accurate documentation, communication with patients, families, and staff, respect for patient rights and confidentiality, and compliance with applicable policies, accreditation requirements, HIPAA, and 42 CFR Part 2. The role may also involve crisis intervention and other assigned duties within the scope of practice.

Requirements

High school diploma or GED from an accredited institution.
Valid driver’s license and an insurable driving record.
Working knowledge of vehicle safety and control systems.
Ability to read, write, and interpret written information; type documentation; present information to groups; and participate in meetings.
Working knowledge of Microsoft Word, Excel, and Outlook.
Ability to work overtime, weekends, holidays, and flexible hours.
Ability to work 12-hour shifts.
Ability to stand and walk for prolonged periods.
Ability to lift 15–25 pounds at a time.

Nice To Haves

Associate or bachelor’s degree in behavioral sciences, social sciences, human services, counseling, or psychology.
At least one year of experience in a behavioral healthcare field.
Knowledge of electronic health record software and documentation.

Responsibilities

Welcome new patients and assist them with orientation to the programming schedule and rules.
Conduct searches of new patients’ belongings upon admission.
Complete Q15, Q30, and Q60 rounds and security checks.
Help coordinate patients’ daily schedules, including treatment meetings and behavior interventions, and observe behavior and participation.
Provide support and encouragement to patients.
Encourage and support patient participation in group, individual, and family counseling services.
Support clinical services for patients as assigned by the clinical manager.
Participate in weekly treatment team and program staff meetings.
Complete required documentation accurately and on time in accordance with AAC documentation guidelines and applicable contract, licensure, accreditation, and service standards.
Communicate with other departments to support patient care.
Provide supportive clinical services to adult outpatient and inpatient populations.
Identify potentially harmful situations and report patient or safety concerns to the Safety Officer and/or CEO.
Follow State Department standards, facility accreditation requirements, and AAC policies and procedures.
Follow the company code of ethics and maintain professional boundaries with patients.
Respect patient rights and patients’ individual recovery needs.
Communicate professionally with staff, patients, and families, both verbally and in writing.
Demonstrate dependability and adaptability when working with patients and staff.
Maintain the confidentiality of patient and company information and comply with HIPAA and 42 CFR Part 2.
Help monitor and manage the patient community as a therapeutic milieu.
Intervene in crisis situations to de-escalate and resolve crises.
Maintain required professional certification and continuing education units without lapse, hold, suspension, or investigation.
Perform other tasks assigned by the direct supervisor within the scope of practice.