Treatment Advocate (Full-time)

American Addiction Centers•Las Vegas, NV

About The Position

The Treatment Advocate observes clients’ daily activities and assists in their recovery. The role collaborates with the treatment team and helps coordinate services as needed for patients. Treatment Advocates support adult inpatient and outpatient populations and contribute to comprehensive care for people experiencing addiction and co-occurring mental health disorders. The position welcomes and orients new patients, supports their participation in treatment, monitors the patient community as a therapeutic milieu, and responds to crises. It also requires timely documentation, communication with staff, patients, and families, and compliance with patient privacy, safety, professional-boundary, accreditation, and regulatory standards. The role may require overtime, weekends, holidays, flexible hours, and 12-hour shifts.

Requirements

High school diploma or GED from an accredited institution.
Valid driver’s license and an insurable driving record.
Working knowledge of vehicle safety and control systems.
Ability to read, write, and interpret written information; type documentation; present information to groups; and participate in meetings.
Working knowledge of Microsoft Word, Excel, and Outlook.
Ability to work overtime, weekends, holidays, and flexible hours.
Ability to work 12-hour shifts.
Ability to stand and walk for prolonged periods.
Ability to lift 15–25 pounds at a time.

Nice To Haves

Associate or bachelor’s degree in behavioral sciences, such as social sciences, human services, counseling, or psychology.
At least one year of experience in a behavioral healthcare field.
Knowledge of electronic health record software and documentation.

Responsibilities

Welcome new patients and assist with orientation to the programming schedule and rules.
Search patient belongings when a new patient is admitted.
Complete rounds and security checks at Q15, Q30, and Q60 intervals.
Help coordinate patients’ daily schedules, including treatment meetings and behavior interventions, and observe behavior and participation.
Provide support and encouragement to patients.
Encourage patient participation in group, individual, and family counseling services.
Support clinical services for patients as assigned by the clinical manager.
Participate in weekly treatment-team meetings and program staff meetings.
Complete required documentation promptly and in accordance with AAC documentation guidelines, contracts, licensure, accreditation, and applicable standards.
Communicate with other departments to support patient care.
Provide supportive clinical services to adult outpatient and inpatient populations.
Identify potentially harmful situations and report patient or safety concerns to the Safety Officer and/or CEO.
Follow state department standards, facility accreditation requirements, AAC policies and procedures, and the company code of ethics; maintain professional boundaries.
Respect patient rights and individual recovery needs.
Communicate professionally with staff, patients, and families in writing and verbally.
Demonstrate dependability and adaptability with patients and staff.
Maintain confidentiality of patient and company information and follow HIPAA and 42 CFR Part 2 guidelines.
Help monitor and manage the patient community as a therapeutic milieu.
Intervene in crisis situations to de-escalate and resolve crises.
Maintain required professional certifications and continuing education units without lapse, holds, suspensions, or investigation.
Perform other tasks assigned by the direct supervisor within the scope of practice.