Treasury Support Specialist I

MIDFLORIDA Credit Union • Ocala, FL

11d • Onsite

About The Position

Why have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members, as well as our diverse workforce and company culture. There are many reasons to work for MIDFLORIDA, which is probably why we were voted one of Florida Trend's "Best Places to Work." MIDFLORIDA offers a positive team culture, an open-door management style, a commitment to diversity, stability, competitive benefits, and a career path with a growing, successful company! Join us in our mission to improve the financial well-being of our members!

Requirements

• Excellent customer service, communication, and problem-solving skills
• Knowledge of Microsoft Excel, Word, and Outlook
• DNA and Nautilus knowledge.
• General knowledge of consumer and business products and services
• High School Diploma or equivalent is required

Responsibilities

• Provide excellent service and operational support to existing and potential treasury members and internal stakeholders in other departments, via phone, email and Jira tickets.
• Track, report, and audit support duties as needed to ensure audit and compliance needs are fulfilled.
• Provide general implementation, training, and sales support to treasury sales team.
• Seek opportunities to strengthen and enhance knowledge of products, services, policies, and regulations to support Treasury and Business Banking.
• Deliver problem solving solutions and perform research as needed.
• Professional and efficient communications with all departments promoting synergy.
• Exhibit a high degree of integrity, trustworthiness, and professionalism always.
• Exude a positive and professional attitude with members and partners consistently.
• Perform other duties as assigned.

Benefits

• Stability
• Opportunity for growth
• Paid time off
• Paid Holidays
• Tuition assistance after 6 months of service
• 401K Plan with Employer Matching
• Health, Dental, and Vision Insurance - Generous and affordable plans for employee and family.
• Employee Assistance Program- No waiting period to access benefit.
• Bonus programs and annual appraisals with salary increase opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED