Treasury Services Manager
About The Position
The Treasury Services Manager is responsible for the strategic direction, profitability, and growth of Gulf Winds’ Treasury Management and cash management program. As the sole program administrator and subject matter expert, this role drives non-interest fee income and commercial deposit growth through business development and product lifecycle management. The manager develops treasury-services relationships with commercial members and prospective businesses, works with Commercial Lenders and branch teams to identify opportunities, and designs liquidity solutions. The role oversees product design, pricing, implementation, performance, risk and compliance, vendor relationships, and internal team training. The position is based in-office in the Pensacola, Florida market and generally works Monday through Friday, 8:30 a.m. to 5:00 p.m. Occasional after-hours work or travel may be required.
Requirements
- Three to five years of similar or related experience.
- A two-year college degree, specialized certification or licensing, vendor-provided specialized training, or job-specific skills acquired through an apprenticeship program.
- Exceptional member service skills.
- Problem-solving and decision-making skills, good judgment, and ability to adhere to timelines and schedules.
- Initiative in developing and completing projects.
- Consultative selling skills.
- Excellent written and verbal communication skills.
- Ability to work independently and serve as the subject matter expert.
- Knowledge of commercial banking.
- Ability to analyze financial information.
- Proficiency in Microsoft Office Suite or similar software.
- Ability to make frequent car trips to transport sales materials to events and meetings.
- Ability to work in-office in Pensacola and participate in meetings and conference calls.
Responsibilities
- Execute proactive sales and outreach to cross-sell treasury services to high-value commercial members and prospective businesses.
- Collaborate with Commercial Lenders and branch teams to identify pipeline opportunities and design complex liquidity solutions.
- Oversee the design, pricing, implementation, and performance metrics of treasury and commercial cash management products.
- Evaluate profitability models and adjust fee structures to drive non-interest income.
- Ensure electronic banking, ACH processing, remote deposit capture, and wire services comply with applicable regulatory rules, including NACHA and BSA, and internal credit risk underwriting policies.
- Serve as the primary liaison for third-party commercial platform vendors; troubleshoot system delivery issues, evaluate platform capabilities, and coordinate technical updates.
- Train internal credit union teams on commercial cash management capabilities, product features, and onboarding workflows.
- Educate existing and prospective business members about treasury management products, their features, benefits, and value propositions.
- Manage work independently and collaboratively, prioritize tasks, meet deadlines, and support goals related to loan volume, credit quality, fee income, and product referrals.
Benefits
- 11.5 paid federal holidays
- Paid time off starting at 18 days for new hires
- 16 hours of paid volunteer time
- Competitively priced medical insurance
- Dental and vision coverage with 100% of individual premiums paid by Gulf Winds
- Employer-paid life insurance
- Short-term disability coverage
- 401(k) with company match
- Employer-funded pension plan
- Flexible spending accounts
- Tuition reimbursement
- Wellness programs
- Professional development opportunities
- Coaching and opportunities to improve performance
- Opportunities to participate in cross-functional projects
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
