Treasury Payments Specialist

Five Star Bank, Ca • Roseville, CA

1d

About The Position

The Treasury Payments Specialist provides operational and customer support for Treasury Solutions payment products, including merchant services and corporate cards. The role works closely with customers, Treasury Sales Officers, Operations, and branch personnel to support implementation, maintenance, monitoring, and servicing of treasury payment products. The position may require travel to client sites and other branches, primarily locally during the business day, with occasional out-of-area and overnight travel expected.

Requirements

• A bachelor's degree in accounting or finance, or equivalent experience, is preferred.
• One to three years of banking, customer service, operations, accounting, treasury management, payments, or related experience is preferred.
• Experience supporting electronic banking, payment services, deposit operations, or customer service functions is a plus.
• A valid driver's license and transportation to visit other branches and client sites are required.

Nice To Haves

• Bachelor's degree in accounting or finance.
• One to three years of banking, customer service, operations, accounting, treasury management, payments, or related experience.
• Experience supporting electronic banking, payment services, deposit operations, or customer service functions.

Responsibilities

• Assist with onboarding, setup, maintenance, and servicing of merchant services and corporate cards.
• Support customer implementation activities by gathering required documentation and coordinating account setup with internal departments.
• Provide support for terminal installation and setup as needed.
• Research and resolve payment-related issues, customer requests, and service inquiries in a timely manner.
• Process routine maintenance requests and updates for treasury-related products and services.
• Assist with monthly residual income reports for bank profitability and merchant activity optimization.
• Participate in customer training sessions and provide support materials to help clients use merchant services and corporate cards.
• Travel to client sites as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level