Treasures Store Associate (20-32 hr/week)

Adoray Home Health and Hospice•Town of Farmington, WI

7d•$14 - $17

About The Position

Treasures from the Heart in Osceola is seeking an energetic, customer-focused team member who enjoys working with people in a varied thrift-store environment. The Store Associate supports the day-to-day operations of Adoray’s Treasures from the Heart Store by assisting customers, accepting donations, sorting and pricing donated goods, stocking the sales floor, and helping create a welcoming shopping experience. The role is suited to someone dependable and friendly who enjoys fast-paced retail work. The associate takes direction from the store manager and, if applicable, the assistant manager. The position involves standing for more than four hours per day and regularly stooping, bending, and lifting or pushing up to 50 pounds. Work may involve moderate risks or discomforts requiring special safety precautions, such as safe lifting procedures. Visual acuity of 20/20 with or without correction is required.

Requirements

High school diploma or GED.
Excellent communication skills.
Ability to work autonomously and make independent judgments.
Ability to lift up to 50 pounds.
Excellent customer service and organizational skills.
Ability to maintain professional boundaries in customer situations and follow Treasures from the Heart Standards of Conduct and mission.
Initiative to identify problems, find solutions, and follow through in a timely manner as appropriate.
Ability to represent the store and its fundraising purpose in the community, connecting it to Adoray Home Health and Hospice programs and mission.
Respect for others’ individuality and wishes, including welcoming people, introducing oneself, making eye contact, using preferred names, and honoring cultural differences.
Ability to stand more than four hours per day and regularly stoop, bend, lift, or push up to 50 pounds.
Visual acuity of 20/20 with or without correction.

Nice To Haves

One year of experience working in retail or a second-hand store is preferred.

Responsibilities

Assist with general store operations, taking direction from the store manager and, if applicable, the assistant manager.
Help customers locate or select merchandise.
Process sales transactions using the cash register, bag merchandise, and thank customers.
Accurately conduct sales transactions and maintain cash and credit-card control by following procedures for voids, refunds, checks, and credit cards.
Provide excellent customer service and remain calm and professional in stressful situations.
Keep the sales floor and inventory clean, neat, and properly displayed.
Use the cash register and accept donations while providing superior customer service.
Implement store policies consistently, including policies for accepted inventory, pricing, consignment guidelines, and returns.
Provide donors with merchandise receipts and ensure applicable federal and state tax regulations are followed.
Sort and price donated goods and stock the sales floor.
Other duties as assigned.