Store Associate (PT) - Oak Tree Treasures II

Big Bend Hospice•Tallahassee, FL
•$15 - $16•Onsite

About The Position

Oak Tree Treasures II is seeking a part-time Store Associate to provide customer service and support daily retail operations. The associate welcomes and assists customers and donors, processes cash and card transactions, helps customers find merchandise, and maintains a positive and professional attitude. The role includes restocking and merchandising sales floors, organizing and pricing donated goods, maintaining clean and orderly store areas, processing donations, and following cash-handling, safety, security, and loss-prevention procedures. The associate completes opening and closing duties, may work independently when management is not present, addresses routine operational issues, communicates concerns to management, and secures the store when assigned to close. The associate works cooperatively with employees and volunteers, provides volunteers with direction and assistance within the scope of the position, and supports store managers with daily operational tasks. The schedule is flexible, with a particular need for evening and weekend availability. Store hours are currently 10 a.m.–5 p.m. Tuesday through Saturday and may change. The associate must be willing to work at both Oak Tree Treasures locations and travel between them as needed.

Requirements

  • Dependable and punctual.
  • Able to work independently and make appropriate decisions within established policies.
  • Strong customer service and communication skills.
  • Comfortable handling cash and operating a POS system.
  • Able to maintain a professional attitude in a busy retail environment.
  • Flexible and willing to work at both Oak Tree Treasures locations.
  • Reliable transportation and ability to travel between locations as needed.
  • Able to work evenings, weekends, and extended hours as scheduled.
  • Able to safely lift, carry, bend, stand, and move merchandise throughout the workday.

Nice To Haves

  • Previous retail, customer service, cashier, or thrift-store experience.

Responsibilities

  • Provide friendly, welcoming, and helpful service to customers and donors.
  • Operate the cash register and process cash and card transactions accurately according to store policies.
  • Apply approved discounts, promotions, coupons, and loyalty programs correctly.
  • Answer customer questions and help customers locate merchandise.
  • Maintain a positive and professional attitude with customers, volunteers, and coworkers.
  • Keep sales floors clean, organized, and well merchandised; restock merchandise and maintain appealing displays.
  • Organize and price donated merchandise according to store guidelines.
  • Keep fitting rooms, checkout areas, donation areas, and other assigned areas clean and orderly.
  • Assist with receiving and processing donations.
  • Follow cash-handling, safety, security, and loss-prevention procedures.
  • Complete assigned opening and closing procedures, including securing the store when assigned to close.
  • Work scheduled extended-hour shifts, including shifts that continue until 8 p.m.
  • Operate the store independently during assigned shifts when management is not present, keeping it clean, safe, organized, and customer-ready.
  • Address routine customer and operational issues appropriately and communicate important information, incidents, and concerns to management before the end of the shift.
  • Work respectfully and cooperatively with employees and volunteers, help create a welcoming environment, and provide volunteers with direction and assistance within the scope of the role.
  • Support Store Managers and Assistant Store Managers with daily operational tasks.
  • Represent Oak Tree Treasures professionally and positively.
  • Work at both Oak Tree Treasures locations and travel between them as needed.
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