Unit Secretary. NICU. NOC. 20 hr/week

Loma Linda•Loma Linda, CA
•$18 - $26

About The Position

The Unit Secretary works under the direct supervision of a registered nurse and performs secretarial and receptionist duties that support the smooth operation of an assigned unit or department providing patient-centered care. The role greets and screens the public, recognizes potentially dangerous situations involving visitors, patients, and families, and takes appropriate action. It helps facilitate patient flow and coordinates diagnostic testing ordered by a physician or nurse practitioner, maintains supplies, equipment, and forms, and uses interpersonal skills to promote customer service, safety, and professionalism. The Unit Secretary also contributes to a caring and cooperative work environment among a culturally diverse workforce and patient and visitor population, and performs other duties as needed. The position is in the NICU, is listed as NOC, and is 20 hours per week.

Requirements

  • High school diploma or General Education Development (GED) required.
  • Basic knowledge of medical terminology, HIPAA, and patient rights required.
  • Able to read, write legibly, and speak in English.
  • Able to communicate positively, effectively, and professionally with others.
  • Able to use a computer, printer, and software programs necessary for the position.
  • Able to operate and troubleshoot equipment required for the position.
  • Able to perform unit secretarial and clerical activities as needed.
  • Able to follow policies assertively and consistently, work calmly and courteously under pressure, accept and follow directions, and perform basic math functions.
  • Able to manage multiple assignments, organize and prioritize workload, and collaborate with the nurse in charge to solve problems.
  • Able to recall information accurately, pay close attention to detail, and function within scope of practice.
  • Able to distinguish colors, hear sufficiently for general conversation in person and on the telephone, identify and distinguish workplace sounds, and see adequately to read computer screens, medical records, and written documents necessary to the position.
  • Must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.

Nice To Haves

  • Minimum one year of unit secretary experience.
  • Completion of one year of college or a minimum one year of experience in the medical field.
  • Ability to speak Spanish.

Responsibilities

  • Perform secretarial and receptionist duties that contribute to the smooth operation of the assigned unit or department.
  • Greet and screen the public upon arrival to the unit or department.
  • Recognize potentially dangerous situations involving visitors, patients, and families and take appropriate action.
  • Assist with facilitating optimal patient flow.
  • Coordinate diagnostic testing as ordered by a physician or nurse practitioner.
  • Maintain supplies, equipment, and forms.
  • Use interpersonal skills to maximize customer service, safety, and professionalism.
  • Contribute to a work environment of caring and cooperation among a culturally diverse workforce, patient, and visitor population.
  • Perform other duties as needed.
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