30-Hour Full-Time Traveling Teller

FNB Bank•Mayfield, KY

About The Position

Under general supervision and in accordance with established policies and procedures, the Traveling Teller provides customer service by processing savings, checking, and loan transactions; cashing checks; and selling money orders and traveler’s checks. The role also processes mail and night deposits, maintains account records, cross-sells bank services, and performs other assigned duties. The teller is responsible for balancing daily transactions and verifying cash totals, and may admit authorized customers to the safe deposit area. The position represents the Bank in a courteous and professional manner while providing prompt, efficient, and accurate service. It requires travel between locations according to schedule, the ability to work longer hours when needed to balance transactions, and standing for extended periods. The work involves potential exposure to robbery, with detailed instructions and procedures provided to minimize risk.

Requirements

High school diploma or equivalent.
Completion of teller training.
Ability to travel between locations based on schedule.
Interpersonal skills to represent the Bank positively when handling customer transactions.
Ability to learn and operate teller software and standard office equipment, including a computer, adding machine, teller machine, check writer, and typewriter.
Proficiency in word processing, web skills, email, and general computer use.
Ability to stand for long periods while providing customer service.
Ability to work longer hours when needed to balance transactions due to problems or unusually heavy customer traffic.

Responsibilities

Represent the Bank courteously and professionally and provide prompt, efficient, and accurate customer service.
Receive cash and checks for deposit to savings and checking accounts; verify deposit amounts, examine endorsements and negotiability, and complete transactions.
Comply with Bank Secrecy Act (BSA) requirements and complete appropriate documentation.
Cash checks and make savings and checking account payments after verifying signatures and customer account balances.
Inspect checks, bonds, money orders, savings withdrawals, and other instruments to determine negotiability.
Cross-sell Bank services and explain accounts, certificates, interest, rates, safe deposit boxes, and traveler’s checks.
Receive mortgage, commercial, installment, and other loan payments; verify amounts due and collect applicable late charges.
Balance the ATM and daily transactions and verify cash totals.
Admit authorized customers to the safe deposit area and open and close safe deposit box rentals.
Resolve customer complaints tactfully and effectively by taking ownership of the problem.
Cross-train for other branch duties when necessary.
Perform related duties as assigned.