Traveling Sales Specialist - Ohio

Brookdale Senior Living Inc. • Brentwood, TN

18h

About The Position

The Traveling Sales Specialist generates recurring move-in revenue for Brookdale communities with sales associate vacancies, prioritizing budgeted sales goals, revenue targets, occupancy growth, and rate integrity. The role conducts sales activities, manages sales-specific software and customer relationship management systems, shares current product information with community associates, monitors competition, provides move-in forecasts, and communicates incoming residents’ needs to support customer satisfaction. The specialist promotes the Brookdale brand and sales culture while applying insights from each assignment to subsequent communities.

This position works on short-term strategic assignments at communities within a specified geographic area. Assignments vary in length and may change with little notice. Frequent car and/or air travel is required. The role requires a bachelor’s degree in marketing, business, or a related field and one to two years of experience, with additional related work experience substitutable for education on a year-for-year basis up to four years. A valid driver’s license is required. Occasional weekend, evening, or night work may be needed to ensure shift coverage.

Requirements

• Bachelor’s degree in marketing, business, or a related field, or additional related work experience substituted year-for-year for the education requirement up to four years.
• One to two years of experience; additional related work experience may substitute for education as described.
• Valid driver’s license and ability to travel frequently by car and/or air as needed.
• Knowledge of sales and marketing principles and methods, including marketing strategy and tactics, sales techniques, and sales control systems.
• Knowledge of Medicare and Medicaid regulations and applicable processes for the product lines being sold.
• Knowledge of state regulations affecting or directing service delivery.
• Ability to operate smartphones, personal computers, and related software.
• Ability to manage time, tasks, and projects effectively in a dynamic environment.
• Ability to build trust and act honestly in relationships with others.
• Ability to assess and understand customers’ expectations, needs, and circumstances.
• Ability to work effectively with diverse personalities and treat people with dignity, respect, fairness, and maturity.
• Effective verbal and written listening and communication skills.
• Ability to perform physical activities including standing, walking, sitting, handling or feeling with hands and fingers, reaching, stooping, kneeling, crouching, crawling, talking, and hearing; lift up to 25 pounds; and meet vision demands.
• Occasional weekend, evening, or night work may be needed to ensure shift coverage.

Responsibilities

• Drive rapid occupancy growth and prioritize rate integrity by conducting high-quality daily phone and in-person sales calls that convert to move-ins.
• Maintain working knowledge of and manage relevant sales-specific software and Customer Relationship Management systems, including accurate data entry and periodic database cleanup.
• Communicate current product information—including availability, pricing, and concessions—to appropriate community associates daily and as needed, and attend daily stand-up.
• Maintain current knowledge of relevant competition in assigned markets.
• Provide accurate and timely move-in forecasts as requested.
• Communicate incoming residents’ needs and preferences to the Executive Director and/or appropriate community associates to enhance satisfaction upon move-in.
• Foster a positive image of each assigned community and the Brookdale brand with customers, residents, associates, and relevant professional or volunteer influencers.
• Perform duties assigned by the supervisor.

Benefits

• Medical, dental, and vision insurance (eligibility varies by employment status).
• 401(k).
• Associate assistance program.
• Employee discounts.
• Referral program.
• Early access to earned wages for hourly associates outside California.
• Optional voluntary benefits including ID theft protection and pet insurance.
• Paid time off for full-time associates.
• Paid holidays for full-time associates.
• Company-provided life insurance for full-time associates.
• Adoption benefit for full-time associates.
• Short- and long-term disability for full-time associates.
• Flexible Spending Accounts for full-time associates.
• Health Savings Account for full-time associates.
• Optional life and dependent life insurance for full-time associates.
• Optional voluntary benefits including accident, critical illness, hospital indemnity insurance, and legal plan for full-time associates.
• Tuition reimbursement for full-time associates.
• Annual bonus incentive eligibility for full-time associates in the role.
• Advance of naturalization application fees up to $725, less applicable taxes and withholding, for qualified associates with at least one year of service.
• Robust training program and extensive corporate support.
• Opportunities for professional development and career growth.
• Programs supporting associate health and wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level