Traveling Retail Cleaning Technician (Español) - Northern Illinois & Southeast Wisconsin

Sizemore, Inc.•Wheaton, IL

8d•Onsite

About The Position

The Traveling Retail Cleaning Technician, referred to in the posting as a Floater, supports multiple retail store locations throughout Northern Illinois and Southeast Wisconsin. The role provides coverage for vacations, call-offs, leaves of absence, and other staffing needs. The technician performs floor maintenance on hard surfaces and carpet, along with general and detailed cleaning at client locations, under limited supervision and in collaboration with Building Maintenance team members. The role interacts respectfully with customers, store personnel, coworkers, and the public, and is expected to reflect the company’s values of Flexibility, Improvement, Reliability, Safety, and Teamwork. The schedule is flexible and based on store coverage needs; hours and locations vary weekly and may include nights, early mornings, weekends, and holidays. Travel throughout the service area is required, and reliable transportation is necessary. Drive time exceeding 30 minutes is paid, and mileage for travel exceeding 25 miles is reimbursed. The position pays $18.00 per hour, with weekly pay on Friday, and is described as a direct-hire position with career growth opportunities. The work is generally performed in climate-controlled indoor environments with little or no natural light and exposure to cleaning products. Physical duties include regularly lifting 45 pounds, pushing and pulling floor-cleaning equipment over concrete, tile, and carpet, and performing janitorial floor-care tasks. The role requires caution around wet surfaces and the vision abilities specified in the posting. Continued employment depends on passing a criminal background check, a clean motor vehicle record check if driving, employment verification, and pre-employment and random employment drug screens.

Requirements

High school graduate or GED recipient.
At least 18 years of age.
Reliable transportation; the position requires travel among locations.
Ability to understand and carry out simple instructions using common sense.
Ability to communicate respectfully with coworkers, customers, and store personnel and to work effectively in a multi-ethnic and multicultural environment.
Ability to collaborate as part of a team and work independently with minimum supervision.
Ability to manage time effectively and complete tasks within the allotted time; adhere to attendance and punctuality policies due to time-sensitive customer needs.
Detail-oriented, with the ability to read and comprehend detailed instructions and process information accurately and clearly.
Demonstrated service orientation and professionalism, including patience, tact, enthusiasm, and diplomacy.
Initiative and sound judgment in evaluating and responding to situations.
Ability to multitask, work under pressure in potentially stressful and time-sensitive situations, solve problems, and prioritize tasks.
Effective verbal and written communication skills.
Ability to pass a criminal background check, employment verification, and pre-employment and random employment drug screens; a clean motor vehicle record check is required if driving.
Ability to work nights and/or very early mornings, including holidays, as dictated by the position.
Ability to regularly lift 45 pounds, push and pull floor-cleaning equipment over concrete, tile, and carpet, and perform janitorial floor-care tasks with sufficient strength and stamina.
Ability to work with a variety of cleaning products and use caution when walking on wet surfaces.
Vision abilities including close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Some cleaning experience is preferred but not required.
Bilingual English/Spanish skills are preferred but not required.

Responsibilities

Cover multiple locations within the designated district.
Consult each location’s daily task list to ensure tasks are completed according to customer requirements and expectations.
Perform assignments according to the company schedule and client expectations, and complete general tasks as directed by the Supervisor.
Maintain hard floors through sweeping, dry and damp mopping, scrubbing, buffing, and spot cleaning.
Maintain carpets through vacuuming, shampooing, bonneting, extraction, and spot cleaning.
Perform other cleaning and detail work, including waxing, dusting, restroom cleaning, trash removal, window cleaning, and cleaning deli, bakery, restaurant or café, office, and other in-scope areas.
Report to work as scheduled and on time, and accurately record hours through phone timekeeping systems.
Maintain reliable transportation to arrive on time for scheduled shifts.
Follow the schedule to prevent budget overages and raise cleaning or scope concerns with the onsite store manager as needed or directed.
Work collaboratively with Carlson staff onsite to complete the customer’s daily scope of work.
Operate floor-care machines and cleaning products safely and according to manufacturer instructions.
Keep storage areas organized and supplied, and request products through the Supervisor.
Follow safety requirements, procedures, and company policies, including the anti-harassment policy.
Interact respectfully with customers and personnel.
Check that equipment works and necessary materials are available, including safety signs, tape, and cones; promptly report equipment problems or shortages to the Supervisor.
Follow instructions for specific cleaning projects assigned for each shift.
Report work-related injuries to the Supervisor on the date they occur; promptly report falls or other injuries, including injuries involving customers or store personnel, to the Supervisor and onsite store manager.
Immediately report store damage to the Supervisor and clean it up as needed.
After training on floor waxing and products, the Lead Technician assumes sole responsibility for applying wax.
Guide less-experienced Floor Care Technicians on floor-care and cleaning procedures as needed.
Periodically assist with other duties, including floor stripping.
Identify and implement changes to improve service productivity and efficiency.
Enforce Sizemore policies and procedures as needed.
Perform other duties as assigned.