About The Position

The Traveling Retail Cleaning Technician (also described as a Floater) provides cleaning and floor-care services across multiple retail locations in Northern Illinois and Southeast Wisconsin. The role covers staffing needs such as vacations, call-offs, and leaves of absence, and requires reliable transportation and travel between stores. Work includes maintenance of hard floors and carpets, such as sweeping, mopping, scrubbing, buffing, waxing, vacuuming, shampooing, spot cleaning, and extraction, as well as restroom, grout, and other detailed cleaning. The technician works with limited supervision and in collaboration with other Building Maintenance team members, while interacting respectfully with customers, store personnel, and the public. The role requires following client task lists and schedules, company policies and safety procedures, and the customer’s scope of work. Hours and locations vary weekly and may include nights, early mornings, weekends, and holidays. Paid drive time is provided for travel exceeding 30 minutes, and mileage reimbursement is provided for travel exceeding 25 miles.

Requirements

  • High school graduate or GED recipient.
  • At least 18 years of age.
  • Reliable transportation to arrive on time for scheduled shifts.
  • Ability to understand and carry out simple instructions using common sense.
  • Ability to communicate respectfully with coworkers, customers, and store personnel and work in a multi-ethnic, multicultural environment.
  • Ability to work collaboratively as part of a team and independently with minimum supervision.
  • Effective time management and ability to complete tasks within the allotted time.
  • Highly detail-oriented, with the ability to multitask, prioritize, solve problems, and work under pressure in potentially stressful, time-sensitive situations.
  • Ability to read and comprehend detailed instructions and process information accurately and clearly.
  • Effective verbal and written communication skills.
  • Professional conduct and demeanor, including patience, tact, enthusiasm, diplomacy, initiative, and sound judgment.
  • Ability to comply with attendance and punctuality requirements.
  • Ability to regularly lift 45 pounds, push and pull floor-cleaning equipment over concrete, tile, and carpet, and perform varied janitorial floor-care tasks requiring physical strength and stamina.
  • Ability to work with a variety of cleaning products and use caution on wet surfaces.
  • Ability to work nights and/or very early mornings, including holidays, as required by the position.
  • Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
  • Ability to pass a criminal background check, employment verification, and pre-employment and random employment drug screens; a clean motor vehicle record is required if driving.
  • Some cleaning experience is preferred but not required.

Nice To Haves

  • Some cleaning experience.
  • Bilingual English/Spanish skills.

Responsibilities

  • Cover multiple retail locations within the designated district.
  • Refer to each location’s daily task list and complete tasks according to customer requirements and expectations.
  • Perform assignments according to the company schedule and client expectations, and complete general tasks as directed by the supervisor.
  • Maintain hard floors through sweeping, dry and damp mopping, scrubbing, buffing, and spot cleaning.
  • Maintain carpets through vacuuming, shampooing, bonneting, extraction, and spot cleaning.
  • Perform additional cleaning and detail work, including waxing, dusting, restroom cleaning, trash removal, window cleaning, and cleaning deli, bakery, restaurant, café, office, and other included store areas.
  • Report to work on time as scheduled and accurately record hours using the phone timekeeping system.
  • Follow the schedule to help prevent budget overages and address cleaning or scope concerns with the onsite store manager when needed or directed.
  • Work with other Carlson staff members onsite to complete the customer’s scope of work.
  • Operate floor-care machines and cleaning products safely and according to manufacturers’ instructions.
  • Keep the storage area organized and stocked, and request needed products through the supervisor.
  • Follow safety requirements, procedures, and company policies, including the anti-harassment policy.
  • Check that equipment is working and required materials are available, including safety signs, tape, and cones; promptly report equipment problems or shortages.
  • Follow instructions for specific cleaning projects assigned during each shift.
  • Report work-related injuries on the date they occur and immediately report falls or injuries involving store customers or personnel to the supervisor and onsite store manager.
  • Immediately report store damage to the supervisor and clean it up as needed.
  • After receiving training, the Lead technician assumes sole responsibility for applying floor wax.
  • Provide guidance on floor-care and cleaning procedures to less-experienced Floor Care Technicians as needed.
  • Assist periodically with other duties, including floor stripping.
  • Identify and implement improvements to increase service productivity and efficiency, and enforce Sizemore policies and procedures as needed.
  • Perform additional duties as assigned.

Benefits

  • Medical, dental, and vision coverage.
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) plans.
  • Voluntary benefits.
  • 401(k) with up to a 4% company match.
  • Employee Assistance Program (EAP) services.
  • Paid time off.
  • Paid holidays.
  • Weekly pay on Friday.
  • Paid drive time for travel exceeding 30 minutes.
  • Mileage reimbursement for travel exceeding 25 miles.
  • Career growth opportunities.
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