About The Position

The Traveling Release of Information Specialist (ROIS) I initiates the medical record release process by entering data into Verisma Software. The role works quickly and carefully to ensure documentation is processed accurately and efficiently. The position may be based at a Verisma facility, a client site, or remotely, and requires consistent travel to work onsite at multiple client locations as business needs dictate.

Requirements

  • High school diploma or GED equivalent.
  • At least 2 years of experience in a healthcare setting and medical records.
  • Ability to maintain all necessary background checks, drug screenings, health screenings, and access requirements to serve on the Bench.
  • Clean driving record and valid insurance.
  • Experience with clerical and general office equipment, including a desktop computer, scanner, and Microsoft Office Suite.
  • Knowledge of HIPAA and state regulations related to the release of Protected Health Information.
  • Ability to work independently and be detail oriented.
  • Ability to travel as needed.

Nice To Haves

  • Some college.
  • RHIT certification.

Responsibilities

  • Process medical release-of-information requests in a timely and efficient manner.
  • Process requests using Verisma software applications.
  • Travel to client locations for coverage as needed.
  • Support the resolution of HIPAA-related release issues.
  • Organize records and documents to complete the release-of-information process.
  • Read and interpret medical records, forms, and authorizations.
  • Provide customer service in person, by phone, and via email, depending on location requirements.
  • Interact professionally and in a friendly manner with customers and co-workers.
  • Use Verisma-provided reference materials to maintain compliance and confidentiality.
  • Attend training sessions as required.
  • Perform other duties as assigned to support effective department and company operations.
  • Live by and promote Verisma Core Values.
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