About The Position

The Traveling Floor Care Technician, also referred to in the posting as a Project Specialist, performs floor-maintenance projects and cleaning work at retail stores throughout the Minneapolis–St. Paul metro area. Work includes specialized care of hard surfaces and carpets, such as stripping, waxing, buffing, spot cleaning, extraction, and deep cleaning restrooms and grout. The technician may also cover vacancies in area stores and perform routine janitorial tasks within the store’s scope of work. The role works under limited supervision and collaboratively with Building Maintenance team members. The technician interacts respectfully with customers, store personnel, and the public; trains onsite staff in cleaning methods, equipment use, and safety practices; and supports the company’s values of flexibility, improvement, reliability, safety, and teamwork. Reliable transportation is required for travel among assigned locations. The job offers $18.00 per hour, weekly pay on Friday, training, and opportunities for growth. Overnight work is expected; schedules vary by project and location. Weekend work and overtime may be required. Paid drive time and mileage reimbursement are available according to the stated thresholds and company policy.

Requirements

  • One year of experience as a site lead or equivalent experience with another company.
  • Knowledge of sweeping, mopping, burnishing, waxing, and stripping methods for retail or institutional sites.
  • Reliable transportation to travel between stores in the assigned area.
  • Ability to read and write either Spanish or English.
  • Ability to use and teach others to use vacuum cleaners, scrubbers, floor buffers, wet/dry vacuums, swing machines, and strip machines.
  • Good judgment and time-management skills.
  • Good communication skills and ability to build strong working relationships with onsite staff.
  • Ability to motivate team members.
  • Ability to understand and carry out complex instructions using common sense.
  • Ability to communicate respectfully with coworkers, customers, and store personnel.
  • Ability to work well in a multi-ethnic and multicultural environment and collaboratively as part of a team.
  • Ability to work independently and with minimum supervision.
  • Strong attention to detail.
  • Ability to meet attendance and punctuality expectations for time-sensitive customer needs.
  • Commitment to service and professionalism, with appropriate conduct and demeanor.
  • Patience, tact, enthusiasm, and diplomacy when dealing with others.
  • Initiative and sound judgment in evaluating and responding to situations.
  • Ability to multitask and work under pressure in potentially stressful, time-sensitive situations.
  • Problem-solving skills, including the ability to prioritize.
  • Ability to read and comprehend detailed instructions and process information accurately and clearly.
  • Effective verbal and written communication skills.
  • Must be at least 18 years old.
  • Ability to pass a criminal background check, employment verification, and a clean motor vehicle record check if driving.
  • Ability to pass pre-employment and random employment drug screens.

Nice To Haves

  • Bilingual English/Spanish skills are preferred but not required.

Responsibilities

  • Perform project work in area stores, including stripping and waxing floors, carpet extraction, and detail work.
  • Travel between locations and cover for onsite staff vacancies in area stores.
  • When covering store positions, maintain hard floors and carpets through sweeping, mopping, scrubbing, buffing, vacuuming, shampooing, and extraction.
  • Provide other cleaning services within the store’s scope of work, including dusting, restroom cleaning, trash removal, window cleaning, and cleaning deli, bakery, restaurant or café, office, and other offstage areas.
  • Refer to the daily task list at a store when covering a position.
  • Report to work as scheduled and on time, and accurately record time worked through phone timekeeping systems.
  • Follow schedules to prevent budget overages, including when covering a store position.
  • Train cleaners in job skills, proper cleaning methods, equipment use, and safety practices.
  • Train store personnel to use safety equipment, including PPE, safety signs, tapes, and cones.
  • Communicate employee, store, equipment, or supply problems through the chain of command, and promptly inform a supervisor of equipment problems or shortages.
  • Follow safety requirements and procedures and company policies, including the anti-harassment policy.
  • Interact respectfully with customers and personnel.
  • Report work-related injuries to a supervisor on the date they occur, and immediately report falls or other injuries involving employees, customers, or store personnel to the supervisor and any onsite store manager.
  • Immediately report store damage to a supervisor and clean it up as needed.
  • Identify and implement changes to improve service productivity and efficiency.
  • Enforce company policies and procedures as needed.
  • Perform additional duties as assigned.

Benefits

  • Weekly pay on Friday.
  • Paid drive time for travel over 30 minutes.
  • Mileage reimbursement for travel over 25 miles.
  • Training.
  • Opportunities for growth.
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