Travel Operations/Sales Specialist

Chapter Aesthetic Studio • New York, NY

4d • $55,000 • Remote

About The Position

Chapter Aesthetic Studio is seeking a motivated and adaptable Traveling Operations and Sales Specialist to join our New York team. In this high-impact, guest-focused role, you’ll travel to support multiple studios across your assigned region, ensuring smooth operations, consistent service, and an elevated Chapter experience at every location. This is a full-time, travel-based role supporting multiple Chapter Aesthetic Studio locations in New York (Tonawanda, Orchard Park, New Hartford, Cicero, Fayetteville, Pittsford).

Requirements

• Minimum 2 years of experience in guest service, retail, hospitality, or operations
• Flexible and willing to travel regularly within assigned markets
• Personable, professional, and confident communicator
• Highly organized with strong attention to detail
• Comfortable using scheduling software, EMR systems, and digital communication tools
• Self-motivated, adaptable, and energized by fast-paced environments
• Proud to represent a mission-driven brand focused on exceptional service

Nice To Haves

• Leadership experience a plus, as you will fill in for Studio Managers as needed

Responsibilities

• Travel to various Chapter studios to provide operational and guest service support
• Support daily studio operations including scheduling, guest flow, inventory, and retail activities
• Step into key front-of-house roles (Guest Service, Studio Support, Manager support) as needed
• Deliver a consistent, high-quality guest experience aligned with Chapter brand standards
• Educate guests on services, retail products, and memberships to drive rebooking and retention
• Maintain cleanliness, organization, and operational readiness across studios
• Collaborate with studio and regional leadership to support performance metrics such as guest satisfaction, rebooking, and revenue

Benefits

• Competitive pay with growth opportunities
• Predictable schedules—no overnights or holiday shifts
• Paid onboarding and ongoing professional development
• Travel support and mileage reimbursement
• Exposure to multiple studios and leadership teams
• Full benefits package for eligible employees: medical, dental, vision, 401(k) with company match, PTO, and parental leave
• Employee discounts on services and retail products
• Collaborative, mission-driven culture focused on consistency, care, and results

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed