Trauma Program Coordinator/ER Supervisor

INSIGHT Surgical Hospital•Coldwater, MI

About The Position

The ED supervisor’s primary responsibility is to implement and maintain a system of care for trauma patients and their families throughout the continuum of care. The supervisor works in collaboration with the ED nursing leader, ED medical director, trauma medical director, other health care team members, and management staff. The secondary role is to assist the ED leader with daily department operations and patient care duties as needed. The role supports hospital policies, procedures, philosophy, and mission; helps develop and maintain trauma and emergency department programs; monitors regulatory and policy compliance; and contributes to quality improvement, education, data analysis, and community outreach. The supervisor responds to trauma team activations during work hours and assists the team in patient care as needed.

Requirements

Associate degree from an accredited nursing program.
Two years of clinical experience in the specified nursing discipline.
Currently licensed as an RN in the State of Michigan.
Maintain current CPR training.
Maintain department-specific certifications such as ACLS, PALS, TNCC, and ENPC; new hires or transfers to the role must obtain required certifications within one year of hire, as specified in Appendix A.
Communicate effectively, orally and in writing, with a wide variety of intra- and inter-facility staff and administration.
Ability to establish and maintain effective interpersonal relationships.
Critical thinking, teaching, and clinical skills.

Nice To Haves

Data abstraction and analysis experience in the nursing discipline.
One to two years of supervisory-level experience in nursing.
Current TCRN certification.

Responsibilities

Support and adhere to hospital policies, procedures, philosophy, and mission.
Interpret and implement policies and procedures, recommend revisions, and assist with updates as directed by the ED manager.
Participate in developing and planning goals and objectives related to trauma care.
Abstract trauma charts and submit data to the state trauma registry.
Represent trauma and stroke programs on hospital and community committees to enhance trauma care management.
Monitor adherence to hospital policies, procedures, and standards through observation, medical record review, staff feedback, and other appropriate sources.
Assist with implementing program initiatives and monitor compliance with statewide trauma and stroke system regulatory requirements.
Create, monitor, and maintain quality metrics for applicable programs and the emergency department.
Prepare for statewide trauma system designation site visits and participate in state and regional trauma care activities as directed.
Respond to trauma team activations during work hours and assist in patient care in the role needed.
Serve as a resource for hospital staff on trauma care issues and implement strategies for ongoing trauma program development and improvement.
Collaborate with the ED manager, program medical directors, physicians, and other health care professionals to provide clinical and system oversight and support efficient, quality, cost-effective care.
Improve departmental performance, maintain quality control programs, and participate in the organization’s performance improvement program.
Monitor the performance of hospital staff involved in trauma care and monitor trauma patient outcomes for trends.
Coordinate with physicians, nurses, in-hospital staff, and outside providers to evaluate and address patient care issues; participate in case review.
Assist the ED manager and program medical directors in developing, implementing, and evaluating a multidisciplinary, patient-outcomes-focused quality plan.
Assist with identifying, investigating, reporting, and following up on incidents and quality issues while maintaining confidentiality.
Monitor trauma team availability and compliance with policies and standards, and monitor the trauma performance improvement program with the ED manager and program medical directors.
Assist with data collection, analyze trauma registry data, identify trends for strategic planning and performance improvement, and measure selected outcomes for trauma patient populations.
Assist with planning, coordinating, and evaluating trauma-related educational programs for nursing staff.
Monitor physician and nurse compliance with trauma program education requirements and ensure staff meet applicable requirements.
Assist with developing, coordinating, and implementing orientation, nursing education, and in-service programs related to trauma patient care and management.
Assist with internal and external trauma-related educational programs for hospital staff.
Assist with developing and implementing an injury prevention program and community trauma education and prevention programs for targeted populations.
Implement communication, education, and feedback strategies for area EMS systems and collaborate with community representatives on injury prevention activities.
Assist with daily emergency department operations and patient care duties as needed.
Perform other duties as assigned.