Trauma Program Coordinator

Memorial Healthcare•Owosso, MI

About The Position

The Trauma Program Coordinator (TPC) coordinates, develops, implements, evaluates, and continually improves the hospital’s Level IV Trauma Program in accordance with Michigan Department of Health and Human Services (MDHHS) and Michigan Trauma System requirements, applicable regional trauma network standards, American College of Surgeons requirements, and organizational policies. Working collaboratively with the Trauma Medical Director, Director of the Emergency Department, hospital leadership, nursing staff, ancillary departments, and multidisciplinary teams, the TPC promotes timely, evidence-based, high-quality trauma care and supports patient safety, clinical excellence, regulatory compliance, and continued designation as a Michigan Level IV Trauma Center. The position coordinates Trauma Performance Improvement and Patient Safety (PIPS), trauma registry management and data submission, regulatory compliance, designation readiness, staff education, injury prevention, and community outreach. The TPC monitors trauma care and outcomes, identifies improvement opportunities, facilitates corrective actions and follow-up, and ensures accurate and timely registry data collection and submissions. The role also supports trauma-related emergency preparedness and serves as the program’s primary operational resource.

Requirements

Unencumbered license as a registered nurse in Michigan.
Graduation from an accredited nursing program.
Obtain and maintain trauma-related education and credentials required by applicable Michigan Level IV Trauma Center designation criteria and organizational policy.
At least three years of clinical nursing experience in emergency, trauma, critical care, or another relevant acute care setting.
Demonstrated knowledge of emergency and trauma patient assessment, stabilization, and care coordination.
Strong interpersonal, communication, organizational, and problem-solving skills.
Ability to collaborate effectively with providers, nursing leadership, interdisciplinary teams, and external healthcare partners.
Proficiency with modern office, computer, and telephone equipment; electronic medical records (EMR); trauma registry systems; Microsoft Office; Google applications; and other applicable software.
Ability to collect, analyze, interpret, and present clinical performance data.
Ability to develop reports, dashboards, presentations, and performance improvement documentation.
Ability to maintain accurate, organized, and confidential electronic and written protocols.
Ability to adapt and maintain focus in fast-paced, changing, or stressful situations.
Ability to read and interpret policies, clinical guidelines, regulations, and applicable laws.
Strong time management and project coordination skills; ability to manage multiple projects and meet deadlines.
Ability to exercise independent judgment, critical thinking, and problem-solving, and to identify improvement opportunities and facilitate corrective actions.
Ability to communicate effectively in writing and verbally, work as a team member, and interact professionally and tactfully with coworkers, hospital staff, administration, patients, physicians, the public, and internal and external customers.
Ability to remain calm when adversity is encountered and to communicate openly, honestly, and tactfully.
Physical ability to frequently stand, kneel, crouch, and lift or carry up to 20 pounds; ability may be required to push, pull, or carry items weighing 20–100 pounds.
Ability to move about, sit, climb stairs, and bend; use hand and finger movements; handle or feel objects; reach with hands and arms; travel independently throughout the hospital; and access patients and families in confined spaces or areas with equipment.
Visual ability to perceive objects and read at near acuity (20 inches or less) and midrange distances (more than 20 inches and less than 20 feet); ability to see written and electronic work-related information.
Ability to speak and hear for work-related communication.

Nice To Haves

Bachelor’s Degree in Nursing (BSN).
Trauma Nursing Core Course (TNCC) provider certification.
Trauma Certified Registered Nurse (TCRN) certification.
Certified Emergency Nurse (CEN) certification.
Trauma program management or trauma registry education.
American Trauma Society and/or Michigan Trauma Coalition Trauma Registrar education or certification.

Responsibilities

Coordinate the daily operations and overall administration of the hospital’s Level IV Trauma Program.
Develop, implement, review, and maintain trauma program policies, procedures, protocols, and clinical guidelines with support from the Trauma Medical Director and Director of the Emergency Department.
Ensure the trauma program aligns with applicable Michigan trauma designation criteria, regional trauma system requirements, and American College of Surgeons requirements.
Collaborate with the Trauma Medical Director to establish program priorities, goals, and performance expectations.
Coordinate interdisciplinary trauma program meetings and maintain required documentation.
Advise hospital leadership on trauma program operations, regulatory expectations, and improvement opportunities.
Support trauma-related initiatives to improve patient outcomes and operational effectiveness.
Coordinate activities to achieve and maintain Michigan Level IV Trauma Center designation, and maintain current knowledge of applicable MDHHS standards, rules, and regulations.
Maintain designation documentation, policies and procedures, meeting minutes, performance improvement records, educational records, and other required materials.
Monitor compliance with trauma activation, stabilization, consultation, and transfer protocols.
Coordinate corrective action plans for identified deficiencies and monitor their completion and effectiveness.
Ensure required trauma program reports and submissions are accurate and completed on time.
Develop, coordinate, and maintain a structured trauma performance improvement and patient safety process.
Collaborate with the Trauma Medical Director to evaluate clinical performance and determine follow-up actions; develop and monitor trauma program quality indicators.
Coordinate with the hospital Quality and Safety team to align trauma performance improvement with organizational initiatives.
Maintain confidentiality of protected patient information and peer review materials according to applicable policies and procedures.
Coordinate registry activities, ensure eligible trauma encounters are identified and entered according to applicable inclusion criteria, and collaborate with trauma registrars or other assigned personnel responsible for abstraction and entry.
Prepare trauma program reports and dashboards for the Trauma Medical Director, hospital leadership, and applicable committees.
Collaborate with Emergency Department leadership and the Trauma Medical Director to maintain standardized trauma assessment, resuscitation, stabilization, and transfer processes.
Collaborate with EMS agencies on prehospital communication, trauma notification, and patient handoff; work with receiving trauma centers to evaluate transfer processes and address barriers.
Coordinate, develop, and implement trauma-related education for applicable staff.
Coordinate injury prevention activities based on hospital trauma data and community needs; work with community organizations, public health agencies, schools, EMS, and other stakeholders.
Collaborate with Emergency Management and Emergency Department leadership on trauma-related emergency preparedness, including disaster drills and mass casualty incident planning.
Perform additional duties assigned by the Trauma Medical Director or Director of the Emergency Department within the scope of ability and practice.