Transporter

Quantum Pain and Orthopedic•Austin, TX

About The Position

Quantum Pain and Orthopedics is seeking a full-time Patient Transporter. The role provides safe, secure, and professional transportation for patients and clients between designated medical facilities and their private residences. The transporter also moves medical equipment, supplies, and laboratory specimens to designated treatment, diagnostic, and patient-care areas. The position requires adherence to scheduled routes and pickup times, patient privacy and confidentiality requirements, safety procedures, and company standards of business conduct. Employment is contingent upon successful completion of a background check and drug screening.

Requirements

  • High school diploma or GED.
  • Valid Texas Driver License.
  • BLS certification, or ability to complete certification within 90 days of hire.
  • Knowledge of state traffic laws.
  • Ability to use approved GPS navigation technology.
  • Effective communication skills.
  • Ability to communicate and collaborate effectively, both orally and in writing, with hospital staff, nurses, physicians, patients, and their families.
  • Excellent interpersonal, conflict-resolution, and problem-solving skills in a fast-paced environment.
  • Ability to understand and use proper patient-care principles and practices.
  • Ability to work independently and use efficient time-management skills.

Responsibilities

  • Transport patients to appropriate destinations for medical care according to routes provided by the patient transportation manager.
  • Ensure patients are picked up and arrive at scheduled times, including transportation inside the designated facility.
  • Transport medical equipment, supplies, and laboratory specimens to designated treatment, diagnostic, and patient-care areas.
  • Perform basic vehicle maintenance, keep the vehicle clean, and report serious problems promptly.
  • Communicate with patients and coworkers to improve service quality and customer satisfaction.
  • Protect patient and family privacy and maintain confidentiality of patient records in accordance with policy, procedure, and HIPAA requirements.
  • Follow protocols and procedures for safely transporting patients, their possessions, supplies, and laboratory specimens.
  • Promptly report accidents and correct minor safety hazards.
  • Drive safely in accordance with traffic laws and posted speed limits while accounting for weather conditions.
  • Adhere to company standards of business conduct.
  • Perform other duties as assigned.

Benefits

  • Choice of three medical plans.
  • Choice of two dental plans.
  • One vision plan.
  • Employee Assistance Program.
  • Short- and long-term disability insurance.
  • Basic and voluntary life insurance with AD&D.
  • 401(k) with a two-year vesting period.
  • Paid time off (PTO) and holidays.
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