Transportation Supervisor

Evergreen Goodwill•Seattle, WA

4d•$65,500 - $80,000•Onsite

About The Position

The Transportation Supervisor provides leadership and operational support for the Transportation Department, overseeing dispatch operations, route coordination, driver supervision, and daily transportation activities. The position ensures safe, efficient, and reliable transportation services while supporting customer satisfaction, productivity, and regulatory compliance. The supervisor oversees CDL and non-CDL drivers and dispatch staff, coordinates assignments, routes, vehicles, and transportation resources, and promotes compliance with DOT and FMCSA requirements. As a working leader, the supervisor operates commercial vehicles, including tractor-trailer combinations and box trucks, and performs CDL driving duties as business needs require.

Requirements

High school diploma or equivalent.
At least 3 years of experience as a supervisor of CDL Class A and B drivers and transportation dispatchers.
Knowledge of DOT and FMCSA requirements.
Understanding of Commercial Driver's Licensing.
Current Washington State driver's license and proof of insurance.
Current Washington State Class A Commercial Driver's License (CDL).
Must meet applicable U.S. Department of Transportation medical qualification standards.
Must maintain a valid and acceptable Motor Vehicle Record (MVR).
Proficiency with Microsoft Word, Excel, Outlook, and Teams.
Ability to handle administrative duties analytically and remain mentally alert to complete work accurately, safely, and thoroughly.
Ability to concentrate and deal with frequent interruptions.
Ability to speak, write, and understand English fluently.
Ability to communicate effectively verbally and in writing, including with people who have limited English skills.
Reliable attendance.
Ability to sit for long periods, communicate by talking and hearing, lift and carry items weighing up to 30–40 pounds, and operate computer systems.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Experience working with transportation software.
Experience working with transportation and dispatch software.

Responsibilities

Manage the transportation team to maximize efficiency and effectiveness.
Follow Seattle Goodwill, DOT, and FMCSA rules and regulations and assist with ensuring DOT compliance.
Use GPS transportation software effectively.
Demonstrate and promote safe work practices, train and educate employees on safety requirements, and report potential hazards or accidents.
Schedule CDL Class A and B drivers, non-CDL drivers, and dispatchers; coordinate daily routes, assignments, and vehicle use to meet business needs.
Verify and maintain transportation attendance records and prepare bi-weekly payroll for transportation staff.
Ensure service quality standards are met, conduct quality assurance checks, and develop improvement strategies.
Coordinate security measures, including keys, codes, and combinations, with Loss Prevention.
Build and maintain internal and external customer satisfaction and effective working relationships.
Maintain accurate and timely transportation, store, and trailer status reports.
Carry out supervisory responsibilities, including interviewing, hiring, training, assigning and directing work, monitoring performance, rewarding and disciplining employees, and addressing complaints and problems; partner with People Relations as appropriate.
Operate commercial vehicles and perform CDL driving duties as business needs require.
Maintain required certifications, training, and professional development; meet established timelines for assigned work and projects.
Perform other duties as assigned in support of department objectives and organizational needs.

Benefits

Health plan with medical, dental, vision, and prescription coverage.
Employer-paid life, accidental death and dismemberment (AD&D), and long-term disability insurance for salaried employees.
Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability.
Flexible Spending Accounts (FSA) Plan.
Roth and 403(b) Retirement Savings Plan program.
Paid vacation, nine holidays, and sick time.
Limited paid time off for jury duty and bereavement leave.
Employee discounts.
Employee referral bonus.
Employee Assistance Program (EAP).
Mentorship Program.
Career advancement opportunities.
Paid job training.