Transportation Supervisor

Sysco•Greco Wisconsin, WI

19d

About The Position

This position supports the transportation manager or director by supervising delivery and backhaul activities. It trains and supervises transportation associates, ensures compliance with government regulations, and promotes transportation-department safety and security. The supervisor oversees daily operations, staffing, schedules, budgets, equipment, regulatory compliance, customer service, associate relations, and safety processes. The role also performs associate duties and other related work as needed and as qualified.

Requirements

High school diploma, GED, equivalent degree, or an equivalent combination of education and related experience.
2–4 years of transportation experience and/or training.
Knowledge of Federal Motor Carrier Safety Regulations, DOT rules and regulations, preferred work methods, standard operating procedures, spreadsheet software, and word-processing software.
Skill in making timely independent decisions in support of company policies and procedures.
Ability to engage and lead individual and team discussions and meetings.
Ability to solve practical problems and interpret written, oral, diagram, or schedule-based instructions.
Ability to apply relevant policies consistently, objectively, and in a timely manner.
Ability to work in a disciplined manner, follow established procedures and practices, and comply with local, state, and federal regulations.
Ability to manage deadline-related pressure and stress associated with customer service issues.
Ability to learn SYGMA technology software and programs.
Ability to read, comprehend, write, and speak English.
Ability to perform arithmetic using whole numbers, common fractions, and decimals.
Ability to read, analyze, and interpret technical procedures and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from managers, clients, customers, and the general public.
Ability to meet the listed physical demands, including occasional lifting or moving up to 100 pounds and pushing or pulling up to 350 pounds using a two-wheeled hand cart.
Applicants must be currently authorized to work in the United States.

Nice To Haves

A two- or four-year college degree in business management, supply chain management, or a similar major.
Class A Commercial Driver’s License.
Certificate of DOT regulations training.

Responsibilities

Supervise the daily work and safety of transportation associates, ensuring compliance with standard operating procedures, food safety standards, preferred work methods, planned routes, and safe, efficient customer service.
Ensure transportation associates comply with local, state, and federal regulations, including DOT and OSHA requirements, and keep electronic logs current and accurate.
Oversee labor hours and consumable supplies within budget.
Prepare work schedules, including extra workdays and shifts as needed.
Assist with training new associates and cross-training existing associates.
Direct the selection and use of company assets in support of the delivery department.
Coordinate required repairs with the appropriate departments.
Review delivery functions and productivity reports; suggest efficiency and cost-reduction measures and help implement delivery changes.
Interpret, train on, and consistently enforce company policies, protocols, and procedures, including food safety, DOT, and recordkeeping requirements.
Communicate with warehouse and customer service teams to resolve customer or delivery issues collaboratively.
Visit customer locations to address issues and assess delivery difficulty.
Maintain positive associate relations through regular department or pre-shift meetings.
Keep communication channels open by answering associates’ questions and explaining policies and procedures.
Monitor associate morale and submit or respond to ideas that improve engagement and enablement.
Work with the safety manager on training, associate observations, preferred work methods, accident investigations, root-cause analysis, and routine safety inspections.
Recommend corrective action or behavior modification when required.
Perform management functions including staff selection, development, discipline, performance reviews, and/or terminations.
Work the assigned schedule, maintain regular and predictable attendance, and work outside the normal schedule as required to meet workload demands.
Perform the duties of supervised associates and other related duties as needed and as qualified.