Transportation Supervisor

CTDI•Tracy, CA

About The Position

The Transportation Supervisor oversees inbound and outbound orders and material movement, coordinating transportation with the CTDI Transportation Group. This role plans and schedules shipments, dispatches trucks, tracks shipments and inventory, monitors service levels, supports customer requests, and works to meet customer demands while controlling costs and following documented processes. The supervisor also participates in logistics initiatives, maintains operating statistics, resolves customer and inventory issues, and monitors employee performance and attendance. The position is scheduled Monday through Friday, 3:00 AM to 11:30 AM, and pays starting at $22.10 per hour, depending on experience. CTDI describes itself as a family-oriented company and offers a team-oriented, inclusive workplace. The role requires an associate degree in inventory management or logistics, or equivalent work experience, along with specified transportation and customer-service experience. Applicants must be authorized to work in the United States and be at least 18 years old. The position does not qualify for visa sponsorship.

Requirements

At least 2 years of work experience in the transportation industry.
At least 2 years of experience in a customer-service capacity in the third-party distribution industry.
Associate degree in inventory management or logistics, or equivalent work experience.
Excellent organizational and analytical skills.
Strong leadership ability.
Strong teambuilding and employee-development skills.
Excellent PC skills, including Microsoft Word, Outlook, and Excel.
Very good telephone and email communication skills.
Ability to work well under pressure and constant deadlines as a team player.
Problem-solving skills, including the ability to seek alternative solutions.
Strong attention to detail and excellent follow-up.
Professional aptitude, presentation, and demeanor.
Commitment to teamwork and collaboration, respect, integrity, innovation, and customer focus.
Ability to lift 50 or more pounds.
United States work authorization required.
Must be at least 18 years old.

Responsibilities

Oversee inbound and outbound orders, including controlling material receipt, issuance, and shipment.
Coordinate material shipping with the CTDI Transportation Group.
Use TMS systems to plan and schedule material movement.
Coordinate daily activity to track the location and movement of inventory and finished goods via company trucks, and provide reports to internal and external customers as required.
Review inventory positions daily and weekly against outstanding orders and sales forecasts, and expedite inbound shipments to meet customer demands.
Work with the shipping supervisor to resolve inventory or order discrepancies outside the role's control.
Ensure goods are shipped in a timely and efficient manner according to documented processes; plan transportation routes and payloads, track shipments from pickup through delivery, and target cost reduction, freight savings, service, and contractual requirements.
Schedule and dispatch trucks accurately and promptly to ensure product flows in and out to meet customer demands.
Track shipments from pickup through delivery and provide accurate, up-to-date shipment information.
Create and monitor transportation benchmarks to measure service levels.
Receive and process transportation requirement requests from customers.
Participate in logistics projects and manage new initiatives as they arise.
Create and maintain daily, weekly, and monthly statistics.
Develop good working relationships with customers and provide exceptional customer service.
Proactively handle customer shipment-routing requests.
Prepare load-build reports as requested by customers.
Resolve customer problems and complaints to support customer satisfaction.
Develop ways to streamline operational processes within customer requirements and team goals.
Monitor employee performance and attendance.