Transportation Supervisor

TransCor America•Farmville, VA

About The Position

The Transportation Supervisor manages the safe, secure, and efficient transportation of individuals while ensuring compliance with applicable federal and state laws, customer contract requirements, and company policies. The role leads transportation operations, maintains security and safety standards, completes required documentation, and supports the field office’s daily activities. The supervisor directs and monitors Transportation Officers across transportation operations, including administration, regulatory compliance, staff management, safety and security, customer service, trip efficiency, reporting, risk and asset management, and adherence to policies and procedures. The role promotes public and staff safety and a secure, humane environment for inmates, detainees, and/or residents, while communicating the company’s vision and supporting its goals. The position ensures staff training is conducted and tracked, reviews operational policies and emergency plans for legal and contractual compliance, and communicates responsibilities and accountability to direct reports. It also supports staff through coaching, mentoring, feedback, recognition, and team building; manages operating costs, overtime, vehicle maintenance, and supplies; participates in inspections and corrective actions; and maintains effective communication with management, staff, contracting agency representatives, and the public. Other duties may be assigned as requested or directed.

Requirements

  • Bachelor’s degree in Criminal Justice, Social or Behavioral Science, or a related field; qualifying full-time professional experience may substitute for education year for year, up to four years.
  • At least two years of supervisory experience in a related industry, such as Corrections or Transportation.
  • Valid driver’s license.
  • Must be at least 21 years old.
  • Proficiency with Microsoft Word, Excel, Outlook, and Teams.
  • Strong written and verbal communication and interpersonal skills.

Nice To Haves

  • Valid Class B commercial driver’s license with air brake and passenger endorsements.

Responsibilities

  • Direct, supervise, and monitor Transportation Officers in all aspects of transportation operations.
  • Support company goals and communicate the vision of TransCor America, LLC.
  • Guide staff in operating transportation services safely and orderly, promoting public and staff safety and a secure, humane environment for inmates, detainees, and/or residents.
  • Ensure staff training is conducted and tracked accurately and on time.
  • Review operational policies, procedures, and emergency plans for compliance with laws, company policies, and contractual obligations.
  • Communicate responsibilities, authority, and accountability to direct subordinates; motivate staff to follow policies and procedures.
  • Manage operating costs through overtime management, vehicle maintenance, supply procurement and issuance, and cost discipline.
  • Conduct or participate in inspections, develop solutions to deficiencies, and direct staff in corrective actions.
  • Conduct or attend staff meetings to maintain effective communication and operational consistency.
  • Promote effective communication and information flow among management, staff, the parent company, contracting agency representatives when required, and the general public.
  • Engage staff through mentoring, coaching, communication, feedback, recognition, and team-building activities.
  • Read, analyze, and interpret documents, correspondence, policies, technical procedures, regulations, reports, forms directions, and other simple or moderately complex materials.
  • Perform other duties as requested, directed, or assigned.
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