Transportation Supervisor

RWB Thrift•Orlando, FL

About The Position

The Transportation Supervisor oversees and manages transportation operations at a designated location. The role leads Donation Pickup Drivers, warehouse staff, dispatchers, and donation attendants to ensure safe, efficient route execution and high-quality service for donors and retail stores. The supervisor handles hiring, training, discipline, and performance evaluations, as well as truck maintenance, trailer shipping, route planning, and team communication. The position may require completing pickup routes as needed while maintaining a focus on supervisory responsibilities. The work takes place in a consistently busy, fast-paced and noisy environment with bright lighting. The role involves regular interaction with customers, donors, and coworkers and requires flexibility to switch tasks and work in assigned areas based on operational needs. Employees may work in all weather conditions. English is needed to understand instructions and road signs and to communicate verbally and in writing with people who primarily use English; employees are not required to communicate exclusively in English at work.

Requirements

  • Valid driver's license and ability to pass a motor vehicle records check; a clean driving record is specified.
  • Ability to operate a box truck safely and efficiently.
  • Knowledge of traffic laws and regulations related to driving a large commercial vehicle.
  • Ability to work independently.
  • Flexibility to accommodate changes in pickup routes or schedules.
  • Ability to lift up to 70 pounds and carry items short distances; stamina to stand, walk, climb, and bend for extended periods.
  • Ability to operate heavy machinery, including box trucks and compactors.
  • Visual acuity to read road signs, maps, and operating instructions; good hand-eye coordination and manual dexterity.
  • Strength to maintain proper posture while operating equipment and lifting heavy objects.
  • Ability to work in all weather conditions, including extreme heat, cold, rain, and snow.
  • Good hearing to detect warning signals and communicate effectively.
  • Ability to pass a pre-employment health screening.
  • Fundamental understanding of written and spoken English for instructions, road signs, and workplace communication.

Nice To Haves

  • Experience with systems for routing, tracking, trailer management, and fleet maintenance.
  • Fundamental knowledge of Microsoft Office.
  • High school diploma or GED.
  • Bilingual Spanish and English.

Responsibilities

  • Oversee daily transportation operations to ensure safety, efficiency, and regulatory compliance.
  • Manage Donation Pickup Drivers, dispatchers, warehouse staff, and donation attendants, including hiring, training, and evaluating performance.
  • Maintain fleet vehicles in excellent working condition and coordinate maintenance as needed.
  • Plan and optimize driver routes, address on-road challenges, and evaluate route productivity for cost management.
  • Conduct regular safety meetings and inspections and ensure adherence to safety protocols.
  • Support retail stores by managing donation pickup and delivery schedules as needed.
  • Complete pickup routes as needed while focusing on supervisory responsibilities.
  • Remain engaged with the organization's mission and goals and represent it to donors and the public.
  • Attend training sessions and meetings as needed to stay current on policies and best practices.
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