Transportation Supervisor
About The Position
The Transportation Supervisor coordinates transportation services for participants and potential enrollees, oversees vehicle safety, and manages Transportation team staff. As a member of the interdisciplinary team (IDT), the supervisor collaborates in participant care planning. The role includes hiring, training, supervising, and mentoring staff; improving efficiency, reducing cancellations, and increasing participant satisfaction; and ensuring high-quality transportation services for vulnerable seniors. The supervisor manages daily transportation operations, participates in IDT and operational meetings, observes and coaches drivers, addresses performance and conduct issues, and oversees fleet safety, maintenance, documentation, supplies, and scheduling. The position also requires participation in specified screening and testing programs, a current valid state driver’s license, and continued eligibility to drive under WelbeHealth’s commercial auto insurance program. Compensation consists of base salary plus bonus. The stated compensation range is $74,612.76–$98,488.84 USD, with actual compensation determined by experience and relevant qualifications. WelbeHealth requires proof of COVID-19 vaccination or a vaccine declination form before employment, and maintains infection control and PPE standards.
Requirements
- High school diploma or equivalency; professional experience may be substituted.
- Participate in the DMV pull notice and random testing for alcohol and controlled substances programs.
- Pass a DOJ/FBI background check and DOT physical exam.
- Hold a current valid state driver’s license.
- At least four years of experience working in a public or private transportation setting.
- At least two years of supervisory experience, with demonstrated ability to mentor and develop team members.
- Excellent leadership, organizational, and communication skills in settings with seniors, their families, and IDT members.
- Maintain eligibility to drive under WelbeHealth’s commercial auto insurance program. Applicants generally must be at least 25 years old; candidates ages 23–24 may be considered based on driving history and other underwriting criteria. Drivers over age 70 may be required to provide current medical certification.
Nice To Haves
- Leadership experience within passenger transportation.
Responsibilities
- Coordinate transportation services provided to participants and potential enrollees.
- Manage the Transportation team, including hiring, training, supervising, and mentoring staff.
- Attend and participate in IDT meetings, market tactical meetings, and clinic huddles.
- Conduct driver ride-alongs to observe performance and provide coaching.
- Address performance and conduct issues, including disciplinary actions and PRT escalations, in accordance with policy.
- Oversee vehicle safety and preventative maintenance, including PMI oversight, vendor compliance, and routine service and repair scheduling.
- Manage fleet documentation and maintain vehicle and market supply inventory and order requests.
- Drive operational improvements and oversee scheduling to maximize efficiency and participant satisfaction.
- Collaborate in participant care planning as a member of the IDT.
Benefits
- Medical insurance coverage, including medical, dental, and vision.
- 17 days of personal time off (PTO).
- 12 holidays observed annually.
- 6 sick days.
- 401(k) savings with employer match.
- Base pay and bonus as part of a comprehensive compensation package.
- Comprehensive healthcare coverage and additional benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
