Transportation Supervisor

WelbeHealth • La Quinta, CA

6d • $74,613 - $98,489

About The Position

The Transportation Supervisor coordinates transportation services for participants and potential enrollees, oversees vehicle safety, and manages Transportation team staff. As a member of the interdisciplinary team (IDT), the supervisor collaborates in participant care planning and helps ensure high-quality transportation service for vulnerable seniors. The role includes building and mentoring a dependable team, improving operational efficiency, reducing cancellations, and increasing participant satisfaction.

Requirements

• High school diploma or equivalency; professional experience may be substituted.
• Participate in the DMV pull notice and random testing programs for alcohol and controlled substances, pass a DOJ/FBI background check, and pass a DOT physical exam.
• Current valid state driver’s license.
• At least four years of experience working in a public or private transportation setting.
• At least two years of supervisory experience, with demonstrated ability to mentor and develop team members.
• Excellent leadership, organizational, and communication skills in settings with seniors, their families, and IDT members.
• Maintain eligibility to drive under WelbeHealth’s commercial auto insurance program. Applicants are generally required to be at least 25 years old; candidates ages 23–24 may be considered based on driving history and other underwriting criteria. Drivers over age 70 may be required to provide current medical certification.

Nice To Haves

• Leadership experience within passenger transportation.

Responsibilities

• Manage the Transportation team, including hiring, training, supervising, and mentoring staff.
• Attend and participate in IDT meetings, market tactical meetings, and clinic huddles.
• Conduct driver ride-alongs to observe performance and provide coaching.
• Address performance and conduct issues, including disciplinary actions and PRT escalations, in accordance with policy.
• Oversee vehicle safety and preventative maintenance, including PMI oversight, vendor compliance, and scheduling routine service and repairs.
• Manage fleet documentation and maintain vehicle and market supply inventory and order requests.
• Drive operational improvements and oversee scheduling to promote efficiency and participant satisfaction.
• Coordinate transportation services for participants and potential enrollees and contribute to participant care planning.

Benefits

• Medical, dental, and vision insurance coverage.
• 17 days of paid time off.
• 12 observed holidays annually.
• 6 sick days.
• 401(k) savings plan with employer match.
• Base pay plus bonus.
• Comprehensive healthcare coverage and additional benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED