Transportation Supervisor

WelbeHealth•La Quinta, CA

About The Position

At WelbeHealth, the Transportation Supervisor coordinates transportation services for participants and potential enrollees, oversees vehicle safety, and manages Transportation team staff. The role is part of the interdisciplinary team (IDT) and collaborates in participant care planning. It involves building and developing a team that provides daily transportation support, improving operational efficiency and participant satisfaction, and ensuring high-quality transportation services for vulnerable seniors.

Requirements

  • High school diploma or equivalency; professional experience may be substituted.
  • Participate in the DMV pull notice and random testing for alcohol and controlled substances programs.
  • Pass a DOJ/FBI background check and DOT physical exam.
  • Current valid state driver’s license.
  • At least four years of experience working in a public or private transportation setting.
  • At least two years of supervisory experience, with demonstrated ability to mentor and develop team members.
  • Excellent leadership, organizational, and communication skills in settings with seniors, their families, and IDT members.
  • Maintain eligibility to drive under WelbeHealth’s commercial auto insurance program. Applicants must generally be at least 25 years of age; candidates ages 23–24 may be considered based on driving history and other underwriting criteria. Drivers over age 70 may be required to provide current medical certification.
  • Proof of vaccination or a vaccine declination form is required prior to employment.

Nice To Haves

  • Leadership experience within passenger transportation.

Responsibilities

  • Manage the Transportation team, including hiring, training, supervising, and mentoring staff.
  • Attend and participate in IDT meetings, market tactical meetings, and clinic huddles.
  • Conduct driver ride-alongs to observe performance and provide coaching.
  • Address performance and conduct issues, including disciplinary actions and PRT escalations, in accordance with policy.
  • Oversee vehicle safety and preventative maintenance, including PMI oversight, vendor compliance, and routine service and repair scheduling.
  • Manage fleet documentation and maintain vehicle and market supply inventory and order requests.
  • Drive operational improvements and oversee scheduling to ensure maximum efficiency and participant satisfaction.
  • Collaborate in participant care planning as a member of the IDT.

Benefits

  • Medical, dental, and vision insurance coverage.
  • 17 days of personal time off (PTO), 12 observed holidays annually, and 6 sick days.
  • 401(k) savings plan with a company match.
  • Base pay and bonus.
  • Comprehensive healthcare coverage and additional benefits.
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