Transportation Supervisor

Sysco•Houston, TX

14d

About The Position

This is an Operations position responsible for supervising delivery activities. The role manages and directs delivery staff, ensures compliance with government regulations, and oversees the safety and security of the delivery department. The supervisor manages schedules, labor and supplies, company assets, productivity, customer concerns, associate engagement, and safety initiatives. The position may also perform the duties of supervised associates and other related duties as needed and qualified. The associate works non-traditional business hours, including evenings, nights, weekends, holidays, and on-call. The role may occasionally require travel to other operating companies or the Corporate office for business needs. The work environment may include wet, hot, cold, or humid conditions; moving mechanical parts; confined spaces; high places; and fumes or airborne particles. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or GED, or an equivalent combination of education and related experience.
1–3 years of related experience and/or training.
Complete a Sysco-approved defensive driving program.
Successfully engage and lead individual and team discussions and meetings.
Work proactively and constructively with peers and associates from other departments, operating companies, and Corporate.
Solve practical problems and handle situations with limited standardization; interpret written, oral, diagram, or schedule instructions.
Working knowledge of Federal Motor Carrier Safety Regulations.
Apply relevant policies consistently, promptly, and objectively; follow established procedures and comply with local, state, and federal regulations.
Manage deadline-related pressure and stress associated with customer service issues.
Make timely, independent decisions in support of company policies and procedures.
Read and interpret business periodicals, professional journals, technical procedures, and governmental regulations; write reports, business correspondence, and procedure manuals; and present information effectively and respond to questions.
Knowledge of spreadsheet and word-processing software, ability to learn Sysco technology software and programs, and excellent computer skills.
Ability to read, comprehend, write, and speak English.
Ability to perform arithmetic with whole numbers, common fractions, and decimals.
Regularly talk or hear; frequently stand, walk, sit, use hands to finger, handle, or feel, reach, and climb or balance; occasionally stoop, kneel, crouch, or crawl.
Occasionally lift or move up to 100 pounds and push or pull up to 350 pounds.
Vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

A 2- or 4-year college degree in Business Management, Supply Chain Management, or a similar major.
HazMat certification.
Valid Class A Commercial Driver License meeting Company standards.

Responsibilities

Supervise the daily work and safety of Delivery Associates, including compliance with standard operating procedures and planned routes, and provide safe, efficient customer service.
Ensure Delivery Associate compliance with local, state, and federal regulatory agencies, including DOT and OSHA, and ensure electronic logs are current and accurate.
Manage labor hours and consumable supplies within budget.
Prepare work schedules, including extra work days and shifts as needed.
Oversee proper selection and utilization of company assets supporting the Delivery department.
Coordinate repairs with appropriate departments.
Review delivery functions and productivity reporting.
Suggest efficiency ideas and cost-reduction measures, and assist with implementing delivery changes.
Interpret, train on, and consistently enforce company policies, protocols, and procedures, including food safety, DOT, and record keeping.
Communicate with Sales Management and Marketing Associates to resolve customer or delivery opportunities and issues.
Visit customer locations, meet with customers to address issues, and assess delivery difficulty.
Maintain associate relations through regular department or pre-shift meetings and ongoing interaction.
Keep communication channels open by answering associate questions and explaining policies and procedures.
Monitor associate morale and submit or respond to ideas that improve associate engagement and enablement.
Coordinate with the Safety department on training, associate observations, preferred work methods, accident investigations, root-cause analysis, and routine safety inspections.
Recommend disciplinary action or behavior modification when required.
Carry out staff selection, development, discipline, performance reviews, and terminations.
Perform supervised associates’ duties and other related duties as needed and qualified.