Transportation Supervisor

Sysco•San Antonio, TX

11d

About The Position

This position supports the transportation manager/director by supervising activities related to deliveries and backhauls. The supervisor trains and oversees transportation associates, ensures compliance with government regulations, and promotes department safety and security. The role also coordinates with warehouse, customer service, safety, and other teams to support efficient delivery operations and resolve customer or operational issues. It includes management responsibilities such as selecting, developing, disciplining, reviewing, and, when necessary, terminating staff. The supervisor works an assigned schedule and may work beyond normal hours to meet workload demands.

Requirements

High school diploma, GED, or equivalent degree, or an equivalent combination of education and related experience.
2–4 years of transportation experience and/or training.
Knowledge of Federal Motor Carrier Safety Regulations, DOT rules and regulations, preferred work methods, standard operating procedures, spreadsheet software, and word-processing software.
Skill in making timely independent decisions in support of company policies and procedures.
Ability to lead individual and team discussions and meetings.
Ability to solve practical problems and interpret written, oral, diagrammatic, or schedule-based instructions.
Ability to apply relevant policies consistently, objectively, and in a timely manner.
Ability to work in a disciplined manner, follow established procedures and practices, and comply with local, state, and federal regulations.
Ability to manage pressure and stress in a deadline-oriented environment and when handling customer service issues.
Ability to learn SYGMA technology software and programs.
Ability to read, comprehend, write, and speak English.
Ability to perform arithmetic using whole numbers, common fractions, and decimals across units of measure.
Ability to read, analyze, and interpret technical procedures and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from managers, clients, customers, and the general public.
Regularly sit, talk, and hear; frequently stand, walk, bend, use hands to handle or feel objects, reach, and climb or balance; occasionally stoop, kneel, crouch, crawl, lift or move up to 100 pounds, and push or pull up to 350 pounds using a two-wheeled hand cart.
Vision abilities required include close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work non-traditional business hours, including evenings, nights, weekends, holidays, and on-call.

Nice To Haves

A 2- or 4-year college degree in business management, supply chain management, or a similar major.
Class A Commercial Driver’s License.
Certificate of DOT regulations training.

Responsibilities

Supervise transportation associates’ daily work and safety, including compliance with standard operating procedures, food safety standards, preferred work methods, planned routes, and safe, efficient customer service.
Ensure transportation associates comply with local, state, and federal regulations, including DOT and OSHA requirements, and keep electronic logs current and accurate.
Manage labor hours and consumable supplies within budget.
Prepare work schedules, including additional workdays and shifts as needed.
Assist with training new associates and cross-training existing associates.
Direct appropriate selection and use of company assets supporting the delivery department.
Coordinate required repairs with the appropriate departments.
Review delivery functions and productivity reports; suggest and help implement efficiency ideas, cost reductions, and delivery changes.
Interpret, train, and consistently enforce company policies, protocols, and procedures, including food safety, DOT, and recordkeeping requirements.
Collaborate with warehouse and customer service teams to resolve customer or delivery issues and opportunities.
Visit customer locations to address issues and assess delivery difficulty.
Maintain positive associate relations through regular department or pre-shift meetings.
Answer associates’ questions and explain policies and procedures through open communication.
Monitor associate morale and submit and respond to ideas to improve engagement and enablement.
Work with the safety manager on training, associate observations, updates to preferred work methods, accident investigations, root-cause analysis, and routine safety inspections.
Recommend corrective action or behavior modification when needed.
Perform staff management functions, including selection, development, discipline, performance reviews, and terminations.
Work the assigned schedule, maintain regular and predictable attendance, and work outside normal hours as required by workload demands.
Perform the duties of supervised associates and other related duties as needed and qualified.