Transportation Supervisor

TransCor America • Milan, NM

6d

About The Position

The Transportation Supervisor manages the safe, secure, and efficient transportation of individuals while ensuring compliance with applicable federal and state laws, customer contract requirements, and company policies. The role leads transportation operations, maintains security and safety standards, completes required documentation, and supports daily field office activities.

The supervisor directs and monitors Transportation Officers across operational areas including administration, regulatory compliance, officer management, safety and security, customer service, trip efficiency, reporting, risk and asset management, and adherence to policies and procedures. The supervisor supports company goals, promotes a safe and orderly service environment, ensures timely and accurate staff training, and reviews policies, procedures, and emergency plans for legal and contractual compliance.

The position communicates responsibilities and accountability to direct reports, motivates and develops staff, manages operating costs and overtime, oversees vehicle maintenance and supplies, participates in inspections and corrective actions, and supports effective communication with staff, management, parent company, contracting agency representatives when required, and the public. Other duties may be assigned.

Requirements

• Bachelor’s degree in Criminal Justice, Social or Behavioral Science, or a related field; qualifying full-time professional experience may substitute for education year for year, up to four years.
• At least 2 years of supervisory experience in a related industry, such as Corrections or Transportation.
• Valid driver’s license.
• Must be at least 21 years of age.
• Proficiency with Microsoft Word, Excel, Outlook, and Teams.
• Strong written and verbal communication and interpersonal skills.

Nice To Haves

• Valid Class B commercial driver’s license with air brake and passenger endorsements.

Responsibilities

• Direct, supervise, and monitor Transportation Officers in transportation operations, including regulatory compliance, safety and security, customer service, trip efficiency, reporting, risk management, asset management, and policy adherence.
• Communicate and support TransCor America, LLC’s vision and alignment with company goals.
• Guide staff in operating services safely and orderly, promoting public and staff safety and a secure, humane environment for inmates, detainees, and/or residents.
• Ensure staff training is conducted and tracked accurately and in a timely manner.
• Review operational policies, procedures, and emergency plans for compliance with applicable laws, company policies, and contractual obligations.
• Communicate responsibilities, authority, and accountability to direct subordinates and motivate staff to follow policies and procedures.
• Manage operational expenses prudently, including overtime, vehicle maintenance, procurement, and issuance of supplies.
• Conduct or participate in inspections, develop solutions to deficiencies, and direct staff in corrective action.
• Conduct or attend staff meetings and promote effective communication and appropriate information flow among relevant parties.
• Engage staff through mentoring, coaching, communication, feedback, recognition, and team-building activities.
• Read, analyze, and interpret documents, correspondence, policies, technical procedures, regulations, reports, and form-completion directions.
• Perform other duties as requested, directed, or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level