Transportation Supervisor

Sysco • Redmond, WA

6d

About The Position

This is an operations position responsible for supervising delivery activities, including directing delivery staff, ensuring compliance with government regulations, and maintaining the safety and security of the delivery department. The role manages staff performance and development, delivery operations, customer issues, budgets, equipment, and safety practices. It may require travel to other operating companies or the corporate office as business needs dictate, with travel of up to 25%.

Requirements

• High school diploma or GED, or an equivalent combination of education and related experience.
• 1–3 years of related experience and/or training.
• Complete a Sysco-approved defensive driving program.
• Successfully lead individual and team discussions and meetings.
• Work proactively and constructively with peers and associates across departments, operating companies, and Corporate.
• Solve practical problems involving concrete variables and limited standardization; interpret written, oral, diagram, or schedule instructions.
• Working knowledge of Federal Motor Carrier Safety Regulations.
• Apply policies consistently, timely, and objectively; follow established procedures and comply with applicable regulations.
• Manage pressure and stress in a deadline-oriented environment and when addressing customer service issues.
• Make timely independent decisions in support of company policies and procedures.
• Read and interpret business, professional, technical, and regulatory materials; write reports, correspondence, and procedure manuals; and present information and respond to questions.
• Knowledge of spreadsheet and word-processing software, ability to learn Sysco technology software and programs, and excellent computer skills.
• Ability to read, comprehend, write, and speak English, and perform basic arithmetic using whole numbers, fractions, and decimals.
• Regularly talk or hear; frequently stand, walk, sit, use hands, reach, and climb or balance; occasionally stoop, kneel, crouch, or crawl.
• Occasionally lift or move up to 100 pounds and push or pull up to 350 pounds.
• Vision abilities include close, distance, color, peripheral, and depth perception, and ability to adjust focus.
• Applicants must be currently authorized to work in the United States.

Nice To Haves

• A 2- or 4-year college degree in Business Management, Supply Chain Management, or a similar major.
• HazMat certification.
• A valid Class A Commercial Driver License meeting Company standards.

Responsibilities

• Supervise the daily work and safety of Delivery Associates, ensuring adherence to standard operating procedures and planned routes and providing safe, efficient customer service.
• Ensure Delivery Associate compliance with local, state, and federal regulations, including DOT and OSHA requirements, and keep electronic logs current and accurate.
• Manage labor hours and consumable supplies within budget.
• Prepare work schedules, including extra workdays and shifts as needed.
• Oversee proper selection and utilization of company assets supporting the Delivery department.
• Arrange required repairs with the appropriate departments.
• Review delivery functions and productivity reports.
• Suggest efficiency ideas and cost-reduction measures, and assist with implementing delivery changes.
• Interpret, train on, and consistently enforce company policies, protocols, and procedures, including food safety, DOT, and recordkeeping requirements.
• Collaborate with Sales Management and Marketing Associates to resolve customer or delivery opportunities and issues.
• Visit customer locations to address issues and assess delivery difficulty.
• Maintain associate relations through regular department or pre-shift meetings and ongoing interaction.
• Keep communication channels open by answering associate questions and explaining policies and procedures.
• Monitor associate morale and submit or respond to ideas that improve engagement and enablement.
• Coordinate with the Safety department on training, associate observations, preferred work methods, accident investigations, root-cause determination, and routine safety inspections.
• Recommend disciplinary action or behavior modification where required.
• Manage staff selection, development, discipline, performance reviews, and terminations.
• Perform the duties of supervised associates and other related duties as needed and qualified.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED