Transportation Supervisor

TransCor America • Milan, NM

5d

About The Position

The Transportation Supervisor manages the safe, secure, and efficient transportation of individuals while ensuring compliance with applicable federal and state laws, customer contract requirements, and company policies. The role leads transportation operations, maintains security and safety standards, completes required documentation, and supports the daily activities of the field office.

The supervisor oversees Transportation Officers and their work across administration, regulatory compliance, safety and security, customer service, trip efficiency, reporting, risk and asset management, and adherence to policies and procedures. The role guides staff in operating services safely and orderly, supports a secure and humane environment for inmates, detainees, and/or residents, and ensures required training is completed and tracked.

The position reviews operational policies, procedures, and emergency plans; communicates responsibilities and accountability; manages operational expenses; participates in inspections and addresses deficiencies; and maintains effective communication among staff, management, contracting agency representatives, and the public. The supervisor also supports staff engagement through mentoring, coaching, feedback, recognition, and team building, and performs other duties as assigned.

Requirements

• Bachelor’s degree in Criminal Justice, Social or Behavioral Science, or a related field; qualifying full-time professional experience may substitute year for year, up to a maximum of four years.
• At least 2 years of supervisory experience in a related industry, such as Corrections or Transportation.
• Valid driver’s license.
• Must be at least 21 years of age.
• Proficiency with Microsoft Word, Excel, Outlook, and Teams.
• Strong written and verbal communication and interpersonal skills.

Nice To Haves

• Valid Class B commercial driver’s license with air brake and passenger endorsements.

Responsibilities

• Direct, supervise, and monitor Transportation Officers in all aspects of transportation operations, including compliance, safety, security, customer service, trip efficiency, reporting, risk management, and asset management.
• Communicate and support the company vision and ensure alignment with company goals.
• Guide staff in safe and orderly operations that promote public and staff safety and provide a secure and humane environment for inmates, detainees, and/or residents.
• Ensure staff training is conducted and tracked accurately and on time.
• Review operational policies, procedures, and emergency plans for consistency with laws, company policies, and contractual obligations.
• Communicate responsibilities, authority, and accountability to direct subordinates, and encourage staff to perform consistently with policy and procedures.
• Manage operational spending prudently, including overtime, vehicle maintenance, and supply procurement and issuance; maintain cost discipline.
• Conduct or participate in inspections and direct staff to correct deficiencies.
• Conduct or attend staff meetings to support effective communication and operational consistency.
• Promote the appropriate flow of relevant information among management, staff, the parent company, contracting agency representatives when required, and the general public.
• Support staff engagement through mentoring, coaching, communication, feedback, recognition, and team-building activities.
• Read, analyze, and interpret documents, correspondence, policies, procedures, regulations, reports, and forms-related directions.
• Perform other duties as requested, directed, or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager