Transportation Supervisor

NFI Industries • North Aurora, IL

2d

About The Position

The Transportation Supervisor coordinates a dedicated fleet to maximize driver and equipment utilization and exceed customer expectations. The role directs dispatch operations and oversees related reporting requirements for customers and senior management. This position covers the 3rd shift.

The supervisor oversees daily transportation operations, employee relations and development, and workplace safety and security. The position also maintains accurate operational and personnel records, supports compliance with applicable requirements, and works with management and Human Resources on employee matters.

Requirements

• Bachelor’s degree in Supply Chain, Business, or a related field, or at least 1–5 years of supervisory experience.
• High school diploma required.
• Ability to work in a fast-paced environment.
• Ability to handle changing priorities and use good judgment in stressful situations.
• Working knowledge of Microsoft Office applications.
• Working knowledge of transportation and mechanical equipment.
• Working knowledge of OSHA, DOT, HAZMAT, and FDA regulations, and willingness to become certified in one or more areas as necessary.
• Excellent talent management and team-building skills.
• Excellent verbal, non-verbal, and written communication skills.
• Excellent customer service skills, particularly with external clients.
• Excellent analytical and mathematical skills.

Nice To Haves

• Experience with TMW and People Net.
• Bilingual English/Spanish ability at select locations.

Responsibilities

• Provide day-to-day supervision to coordinators, clerks, spotters, and drivers.
• Manage driver scheduling and payroll data.
• Coordinate load completions and enter data into TMW.
• Coordinate customer invoicing with managers and reconcile common carrier invoices and approvals.
• Ensure efficient equipment utilization and coordinate equipment maintenance with management and fleet teams.
• Draft and submit daily end-of-shift reports.
• Recommend and help implement initiatives and programs to improve operations.
• Communicate daily with coordinators and drivers about service issues, workload forecasts, and relevant company information.
• Assist in developing programs to train and motivate personnel and improve effectiveness.
• Assist in developing programs for new personnel and ensure onboarding procedures are followed.
• Maintain sound human resources practices with direct reports and ensure adherence to corporate and departmental policies and procedures.
• Work with Management and Human Resources to resolve employee relations issues, disciplinary actions, problems, and terminations.
• Provide feedback, coaching, guidance, and recognition to support employee skill development.
• Participate in employee development and talent selection.
• Provide regular coaching and constructive performance feedback and prepare and deliver hourly performance reviews.
• Maintain accurate timekeeping records and stay current on relevant information, tools, and systems.
• Ensure the work area operates safely, cleanly, and efficiently to meet service standards.
• Support safety programs and OSHA/DOT compliance.
• Follow documented processes for reporting, analyzing, and following up on employee injuries and accidents.
• Ensure employees complete daily pre- and post-trip inspections and review them.

Benefits

• Medical, dental, vision, and prescription drug coverage.
• 401(k) plan.
• Wellness program.
• Life insurance.
• Paid time off.
• Paid parental leave.
• Annual discretionary bonus targeted at 8%.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager