Transportation Supervisor

Werner Enterprises • Richmond, VA

5d

About The Position

The Transportation Supervisor is responsible for day-to-day transportation operations, including maintaining driver relations and performing the customer service functions needed to ensure customer satisfaction. The role involves tracking and scheduling drivers and freight, communicating with customers, monitoring Hours of Service, and monitoring inbound paperwork. The supervisor must be willing to field calls and resolve issues after scheduled hours, and to cover short loads and perform Yard Jockey duties when needed.

Requirements

• Class A CDL required.
• Computer skills, including Outlook, Excel, Word, and Windows.
• Excellent communication skills.
• Knowledge of DOT regulations.

Nice To Haves

• TMW system knowledge is preferred but not required.

Responsibilities

• Track and schedule drivers and freight.
• Maintain driver relations.
• Communicate with customers by email and telephone to support customer satisfaction.
• Monitor Hours of Service.
• Monitor inbound paperwork.
• Field phone calls and resolve issues as needed after scheduled hours.
• Cover short loads and perform Yard Jockey duties when someone calls out.

Benefits

• Medical, dental, and vision plans.
• 401(k) plan.
• Stock purchase plan.
• Paid time off.
• Life insurance.
• Disability plans.
• Optional supplemental coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed