Transportation Supervisor

WelbeHealth•North Hollywood, CA

19d

About The Position

At WelbeHealth, the Transportation Supervisor coordinates transportation services for participants and potential enrollees, oversees vehicle safety, and manages Transportation team staff. The role is part of the interdisciplinary team (IDT) and contributes to participant care planning. The supervisor hires, trains, supervises, and mentors staff; improves transportation efficiency, reduces cancellations, and supports participant satisfaction; and helps deliver high-quality transportation services for vulnerable seniors. The role oversees daily team operations, driver performance, fleet safety and maintenance, fleet documentation, and supplies. It also involves participating in IDT and operational meetings and collaborating with colleagues to support whole-person care. Compensation consists of base salary plus bonus. The stated compensation range is $74,612.76–$98,488.84 USD; actual compensation depends on experience and relevant qualifications. WelbeHealth requires proof of vaccination or a vaccine declination form before employment and maintains infection-control and PPE standards. The company describes itself as an equal opportunity employer committed to diversity, equity, inclusion, and belonging.

Requirements

High school diploma or equivalency; professional experience may be substituted.
Participate in the DMV pull notice and random testing for alcohol and controlled substances programs.
Pass a DOJ/FBI background check and DOT physical exam.
Current valid state driver’s license.
At least four years of experience working in a public or private transportation setting.
At least two years of supervisory experience, with demonstrated ability to mentor and develop team members.
Excellent leadership, organizational, and communication skills in settings with seniors, their families, and IDT members.
Maintain eligibility to drive under WelbeHealth’s commercial auto insurance program.
Applicants generally must be at least 25 years of age; candidates ages 23–24 may be considered based on driving history and other underwriting criteria. Drivers over age 70 may be required to provide current medical certification.
Provide proof of vaccination or a vaccine declination form prior to employment.

Nice To Haves

Leadership experience within passenger transportation.

Responsibilities

Manage the Transportation team, including hiring, training, supervising, and mentoring staff.
Attend and participate in IDT meetings, market tactical meetings, and clinic huddles.
Conduct driver ride-alongs to observe performance and provide coaching.
Address performance and conduct issues, including disciplinary actions and PRT escalations, in accordance with policy.
Oversee vehicle safety and preventative maintenance, including PMI oversight, vendor compliance, and routine service and repair scheduling.
Manage fleet documentation and maintain vehicle and market supply inventory and order requests.
Drive operational improvements and oversee scheduling to maximize efficiency and participant satisfaction.
Coordinate transportation services for participants and potential enrollees.
Contribute to participant care planning as a member of the interdisciplinary team.