Transportation Supervisor

Sysco•Concord, CA

10d

About The Position

This is an operations position responsible for supervising delivery activities and staff. The role manages and directs delivery associates, ensures compliance with government regulations, and oversees the safety and security of the delivery department. The territories for this opportunity are Concord and Manchester, New Hampshire, and Berwick, Maine. The supervisor oversees daily delivery operations, including staffing, schedules, labor hours, supplies, company assets, repairs, productivity, customer service, and delivery efficiency. The role partners with Sales Management, Marketing Associates, and the Safety department to resolve delivery issues, train associates, improve safe work practices, investigate accidents, and support customer and associate needs. It also carries out staff selection, development, discipline, performance reviews, and terminations, and may perform the duties of supervised associates when needed and qualified. The position requires a high school diploma or GED, or an equivalent combination of education and related experience, and 1–3 years of related experience or training. A two- or four-year degree in a relevant field is preferred. The associate must complete a Sysco-approved defensive driving program. HazMat certification and a valid Class A Commercial Driver License meeting Company standards are preferred. The role involves physical activity, including frequent standing and walking and occasional lifting up to 100 pounds and pushing or pulling up to 350 pounds. Work may take place in wet, hot, cold, humid, noisy, or otherwise challenging conditions, and may involve mechanical parts, confined spaces, heights, fumes, or airborne particles. Hours may include evenings, nights, weekends, holidays, and on-call work. Occasional travel to other operating companies or the corporate office may be required as business needs dictate.

Requirements

High school diploma or GED, or an equivalent combination of education and related experience.
1–3 years of related experience and/or training.
Complete a Sysco-approved defensive driving program.
Ability to successfully lead individual and team discussions and meetings.
Ability to work proactively and constructively with peers and associates across departments, operating companies, and Corporate.
Ability to solve practical problems in situations with limited standardization and interpret written, oral, diagram, or schedule instructions.
Working knowledge of Federal Motor Carrier Safety Regulations.
Ability to apply policies consistently, work in a disciplined manner, follow established procedures, and comply with local, state, and federal regulations.
Ability to manage deadline-related pressure and customer-service issues and make timely independent decisions in support of Company policies and procedures.
Ability to read and interpret business, professional, technical, and governmental materials; write reports, business correspondence, and procedure manuals; and present information and respond to questions.
Knowledge of spreadsheet and word-processing software, ability to learn Sysco technology software and programs, and excellent computer skills.
Ability to read, comprehend, write, and speak English.
Ability to perform arithmetic using whole numbers, common fractions, and decimals.
Ability to meet the physical demands of the job, including occasional lifting up to 100 pounds and pushing or pulling up to 350 pounds.
Ability to work non-traditional hours, including evenings, nights, weekends, holidays, and on-call periods.
Applicants must be currently authorized to work in the United States.

Nice To Haves

Two- or four-year college degree in Business Management, Supply Chain Management, or a similar major.
HazMat certification.
Valid Class A Commercial Driver License meeting Company standards.

Responsibilities

Supervise the daily work and safety of Delivery Associates, including compliance with standard procedures and planned routes and delivery of safe, efficient customer service.
Ensure associates comply with local, state, and federal regulations, including DOT and OSHA requirements, and keep electronic logs current and accurate.
Manage labor hours and consumable supplies within budget.
Prepare work schedules, including extra workdays and shifts as needed.
Oversee selection and utilization of company assets for the Delivery department and coordinate necessary repairs with the appropriate departments.
Review delivery functions and productivity reports; suggest and help implement efficiency improvements and cost-reduction measures.
Interpret, train on, and consistently enforce Company policies, protocols, and procedures, including food safety, DOT, and record-keeping requirements.
Collaborate with Sales Management and Marketing Associates to resolve customer or delivery issues and opportunities.
Visit customer locations to address issues and assess delivery difficulty.
Maintain associate relations through regular department or pre-shift meetings, ongoing interaction, open communication, and responses to questions about policies and procedures.
Monitor associate morale and submit and respond to ideas that improve engagement and enablement.
Coordinate with the Safety department on training, associate observations, preferred work methods, accident investigations, root-cause analysis, and routine safety inspections.
Make recommendations for disciplinary action or behavior modification when required.
Manage staff selection, development, discipline, performance reviews, and terminations.
Perform the duties of supervised associates and other related duties as needed and qualified.