Transportation Supervisor

Sysco•Allentown, PA

About The Position

This operations position supervises delivery activities, including directing delivery staff and ensuring regulatory compliance and the safety and security of the delivery department. The supervisor manages day-to-day delivery operations, associate performance and engagement, customer and delivery issues, and coordination with other departments. The role may include performing the duties of supervised associates and other related duties as needed and as qualified. The position works non-traditional business hours, including evenings, nights, weekends, holidays, and on-call periods. Occasional travel to other operating companies or the corporate office may be required based on business needs. The work may involve exposure to wet, hot, cold, or humid conditions; moving mechanical parts; confined spaces; elevated locations; and fumes or airborne particles. Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.

Requirements

High school diploma or GED, or an equivalent combination of education and related experience.
1–3 years of related experience and/or training.
Completion of a Sysco-approved defensive driving program.
Ability to lead individual and team discussions and meetings.
Ability to work constructively with peers and associates across departments, operating companies, and Corporate.
Ability to solve practical problems in situations with limited standardization and interpret written, oral, diagrammatic, or schedule-based instructions.
Working knowledge of Federal Motor Carrier Safety Regulations.
Ability to apply policies consistently, objectively, and in a timely manner; follow established procedures; and comply with local, state, and federal regulations.
Ability to manage deadline-related pressure and customer service issues and make timely independent decisions in support of company policies and procedures.
Ability to read and interpret business and professional publications, technical procedures, and government regulations; write reports, business correspondence, and procedure manuals; and present information and respond to questions.
Knowledge of spreadsheet and word-processing software, excellent computer skills, and ability to learn Sysco technology software and programs.
Ability to read, comprehend, write, and speak English.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
Physical ability to regularly talk or hear; frequently stand, walk, sit, use hands to handle or feel objects, reach, and climb or balance; occasionally stoop, kneel, crouch, or crawl; and occasionally lift or move up to 100 pounds and push or pull up to 350 pounds.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Two- or four-year college degree in Business Management, Supply Chain Management, or a similar major.
HazMat certification.
Valid Class A Commercial Driver License meeting Company standards.

Responsibilities

Supervise the daily work and safety of Delivery Associates, ensuring adherence to standard operating procedures, planned routes, and safe, efficient customer service.
Ensure associates comply with local, state, and federal regulations, including DOT and OSHA requirements, and keep electronic logs current and accurate.
Manage labor hours and consumable supplies within budget.
Prepare work schedules, including additional workdays and shifts as needed.
Oversee selection and use of company assets in support of the Delivery department and coordinate repairs with the appropriate departments.
Review delivery functions and productivity reports; suggest efficiency improvements and cost-reduction measures and assist with implementing delivery changes.
Interpret, train on, and consistently enforce company policies, protocols, and procedures, including food safety, DOT, and recordkeeping requirements.
Work with Sales Management and Marketing Associates to resolve customer or delivery opportunities and issues; visit customer locations to address concerns and assess delivery difficulty.
Maintain associate relations through regular department or pre-shift meetings, ongoing interaction, open communication, answering questions, and explaining policies and procedures.
Monitor associate morale and submit or respond to ideas that improve associate engagement and enablement.
Coordinate with the Safety department on training, associate observations, preferred work methods, accident investigations, root-cause determination, and routine safety inspections.
Recommend disciplinary action or behavior modification when required.
Carry out staff selection, development, discipline, performance reviews, and/or terminations.
Perform the duties of supervised associates and other related duties as needed and as qualified.