Transportation Supervisor

St. Michael•St. Michael, MN
•Onsite

About The Position

The Transportation Supervisor will supervise and mentor Truck Drivers, monitor their daily activities, and make recommendations regarding training and problem resolution. This role involves managing PTO, preparing payroll records, and resolving after-hours issues. The supervisor will also oversee workflow and daily functions, ensuring DOT compliance, managing equipment, routes, and drivers for operational efficiency. They will review routing, interact with drivers, and cascade information from management. Additionally, the supervisor will communicate with retail, 3PL sales, warehouse, and garage staff to facilitate customer requests and resolve delivery challenges. They will monitor P-card transactions, ensure proper GL coding, and issue express codes for comchecks. A Class A Commercial Driver's License (CDL) with proper endorsements and familiarity with DOT rules and regulations are required. The role involves providing work direction, leadership, and training to employees, directly supervising truck drivers, and handling employment decisions, disciplinary actions, performance evaluations, and associate development.

Requirements

  • HS Diploma/Equivalent required
  • Fleet or transportation supervisory experience.
  • Knowledge of D.O.T. Federal Regulations.
  • Maintains a Class A or B Commercial Drivers License (CDL) with proper endorsements at all times.
  • Familiar with Microsoft Products (preferably Office 2007) with the ability to learn new systems/software applications quickly.
  • Class B Commercial Driver’s License and DOT Medical Certification required.
  • Must be able to tolerate frequent interruptions while maintaining cheerful, competent and efficient service.
  • Must be flexible and able to deal with changing priorities based on our customers and associates needs.
  • Effective oral and written communication skills to exchange information in a clear and concise manner with all levels of associates.
  • Speaks clearly and persuasively in positive and negative situations.
  • Be an active listener.
  • Must possess strong organization skills, attention to detail and excellent analytical and problem solving skills.
  • Decisions are made independently, however, it is critical to communicate necessary information to the transportation manager and coworkers.
  • Demonstrates the ability to train and mentor transportation associates.
  • Upholds good leadership skills; effective written and verbal communication skills.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Nice To Haves

  • Associate Degree (2 year) preferred
  • Roadnet routing experience preferred.
  • Class A Commercial Driver's License preferred.

Responsibilities

  • Supervise and mentor Truck Drivers, monitoring daily activities through ride-alongs, one-on-one conversations, and performance metrics.
  • Make recommendations regarding driver training, addressing complaints, and resolving problems.
  • Maintain and manage confidential information.
  • Make employment decisions, handle disciplinary actions, write and conduct performance evaluations, set objectives, and support associate development.
  • Manage Paid Time Off (PTO) scheduling for all drivers.
  • Prepare accurate and timely payroll records for the payroll system.
  • Resolve after-hour issues related to loads, customers, and the driver force.
  • Assist the Transportation Manager in ensuring D.O.T. compliance on Hours of Service (HOS), maintaining PTO coverage, and managing overtime.
  • Schedule equipment, routes, and drivers to ensure operational efficiency, managing driver dispatch and daily schedules.
  • Review routing on a regular basis to assist the routing specialist.
  • Engage in daily driver and driver lead interactions and address questions.
  • Cascade information from Manager and Corporate to the assigned driver group.
  • Serve as backup for the routing specialist and Transportation staff as needed.
  • Work with retail and 3PL sales staff, warehouse, and garage to facilitate special customer requests for delivery and problem-solve delivery challenges.
  • Coordinate between sales staff and drivers to balance customer satisfaction and operational efficiency, controlling costs.
  • Communicate and meet with sales staff, warehouse, and garage to develop and maintain good working relationships.
  • Monitor P-card transactions from drivers and ensure P-card expenses are coded to the correct General Ledger (GL) for budget maintenance.
  • Issue express codes for comchecks as needed by drivers.
  • Maintain a Class A Commercial Drivers License (CDL) with proper endorsements at all times.
  • Maintain familiarity with current DOT rules and regulations.
  • Provide work direction, leadership, and training to employees.
  • Directly supervise truck drivers, including employment decisions, disciplinary actions, performance evaluations, recognition, objective setting, and associate development.
  • Plan, assign, and direct work; address complaints and resolve problems.
  • Uphold good leadership skills and effective written and verbal communication skills.
  • Handle multiple projects and set priorities for project-specific timelines.

Benefits

  • Competitive wages
  • Paid time off plans
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Company paid basic life insurance
  • AD&D coverage
  • Supplemental life insurance coverage available
  • Critical Illness coverage available
  • Voluntary Accident coverage available
  • Associate Purchase Program: product purchase at discounted rate
  • Tuition Reimbursement
  • Paid Holidays
  • Floating Holidays
  • Financial coverage provided towards safety footwear
  • 401K Retirement Program with company contribution
  • Gainsharing Incentive Program: Unlimited earning potential when company financial goal is achieved
  • Associate Assistance Programs including but not limited to mental health resources, financial and legal support.
  • Excellent Growth and Development Opportunities
  • Job-specific Training Offered
  • Personal Development
  • Leadership Development
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