Transportation Supervisor
About The Position
The Transportation Supervisor coordinates transportation services for participants and potential enrollees, oversees vehicle safety, and manages Transportation team staff. As a member of the interdisciplinary team (IDT), the supervisor collaborates in participant care planning and contributes to whole-person care for vulnerable seniors. The role includes hiring, training, supervising, and mentoring staff; improving operational efficiency, reducing cancellations, and increasing participant satisfaction; and ensuring high-quality transportation service delivery. The supervisor oversees scheduling, vehicle safety and preventative maintenance, fleet documentation, and supplies. Compensation consists of base salary plus bonus, with actual compensation determined by experience and relevant qualifications. The position requires compliance with WelbeHealth’s vaccination and infection-control policies.
Requirements
- High school diploma or equivalency; professional experience may be substituted.
- Participate in the DMV pull notice and random testing for alcohol and controlled substances programs, pass a DOJ/FBI background check, and pass a DOT physical exam.
- Current valid state driver’s license.
- At least four years of experience working in a public or private transportation setting.
- At least two years of supervisory experience, with demonstrated ability to mentor and develop team members.
- Excellent leadership, organizational, and communication skills in settings with seniors, their families, and IDT members.
- Maintain eligibility to drive under WelbeHealth’s commercial auto insurance program. Applicants generally must be at least 25 years old; candidates ages 23–24 may be considered based on driving history and other underwriting criteria. Drivers over age 70 may be required to provide current medical certification.
Nice To Haves
- Leadership experience within passenger transportation.
Responsibilities
- Manage the Transportation team, including hiring, training, supervising, and mentoring staff.
- Attend and participate in IDT meetings, market tactical meetings, and clinic huddles.
- Conduct driver ride-alongs to observe performance and provide coaching.
- Address performance and conduct issues, including disciplinary actions and PRT escalations, in accordance with policy.
- Oversee vehicle safety and preventative maintenance, including PMI oversight, vendor compliance, and routine service and repair scheduling.
- Manage fleet documentation and maintain vehicle and market supply inventory and order requests.
- Drive operational improvements and oversee scheduling to maximize efficiency and satisfaction.
- Coordinate transportation services for participants and potential enrollees and contribute to participant care planning.
Benefits
- Medical insurance coverage, including medical, dental, and vision.
- 17 days of personal time off (PTO).
- 12 observed holidays annually.
- 6 sick days.
- 401(k) savings plan with match.
- Base pay plus bonus.
- Comprehensive healthcare coverage and additional benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
