Transportation Supervisor

RWB Thrift • New Orleans, LA

18d

About The Position

The Transportation Supervisor oversees and manages transportation operations at a designated location, leading Donation Pickup Drivers, warehouse staff, dispatchers, and donation attendants. The role ensures safe and efficient route execution and high-quality service for donors and retail stores. Managerial responsibilities include hiring, training, discipline, and performance evaluations, as well as overseeing truck maintenance, trailer shipping, route planning, and team communication. The supervisor may complete pickup routes as needed while maintaining a focus on supervisory responsibilities.

The work takes place in a consistently busy, fast-paced, noisy environment with bright lighting. It involves regular interactions with customers, donors, and coworkers and requires flexibility to switch tasks and work in different areas as operational needs require. Employees are not required to communicate exclusively in English, but the role requires a fundamental understanding of written and spoken English for instructions, road signs, and workplace communication. Spanish/English bilingual ability is listed in the qualifications.

Requirements

• Valid driver's license and a clean driving record; ability to pass a motor vehicle records check.
• Ability to operate a box truck safely and efficiently.
• Knowledge of traffic laws and regulations related to driving a large commercial vehicle.
• Ability to work independently.
• Flexibility in schedule to accommodate changes in pickup routes or schedules.
• Ability to lift up to 70 pounds and carry it for short distances.
• Physical stamina to stand, walk, climb, and bend for extended periods.
• Ability to operate heavy machinery, including box trucks and compactors.
• Visual acuity to read road signs, maps, and operating instructions.
• Good hand-eye coordination and manual dexterity to operate truck controls and handle bags and boxes.
• Strong back and abdominal muscles to maintain proper posture while operating equipment and lifting heavy objects.
• Ability to work in all weather conditions, including extreme heat, cold, rain, and snow.
• Good hearing to detect warning signals and communicate effectively with coworkers and supervisors.
• Ability to pass a pre-employment health screening and motor vehicle records check.
• Fundamental understanding of written and spoken English for comprehending instructions, reading street signs, and communicating verbally and in writing.
• Ability to work effectively in a fast-paced, busy, noisy, and brightly lit environment; communicate and interact effectively with customers, donors, and coworkers; and switch tasks or work in different areas as assigned.

Nice To Haves

• Experience with systems for routing, tracking, trailer management, and fleet maintenance.
• Fundamental knowledge of Microsoft Office.
• High school diploma or GED.
• Bilingual Spanish/English.

Responsibilities

• Ensure fleet vehicles are maintained in excellent working condition and coordinate maintenance as necessary.
• Manage Donation Pickup Drivers, dispatchers, warehouse staff, and donation attendants, including hiring, training, and evaluating performance.
• Oversee daily transportation operations to ensure safety, efficiency, and regulatory compliance.
• Plan and optimize driver routes, address on-road challenges, and evaluate route productivity for cost management.
• Conduct regular safety meetings, complete inspections, and maintain adherence to safety protocols.
• Support retail stores by managing donation pickup and delivery schedules as needed.
• Represent the organization's mission and goals to donors and the public.
• Attend training sessions and meetings as needed to stay updated on policies and best practices.
• Complete pickup routes as needed while focusing on supervisory responsibilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED