Transportation Supervisor Trucking

CR England•Warrensburg, MO

About The Position

The Transportation Supervisor manages asset utilization and drivers to deliver high-quality customer service and support fleet profitability. The supervisor also assists, coaches, and mentors employees through training and supports administrative operations. The role includes direct and indirect management of drivers, office staff, and customer accounts, as well as oversight of Transportation Network Coordinators and Logistics Coordinators’ daily operations. The supervisor manages freight and drivers’ hours in compliance with DOT regulations, oversees trucks and trailers with an emphasis on utilization, and promotes and enforces company safety standards. Working with the Safety department, the supervisor tracks safety trends, identifies root causes, and develops solutions to accidents and other safety concerns. The role also includes monitoring driver compliance and monthly safety training requirements, communicating proactively and professionally with customers, meeting freight commitments, and responding to urgent situations. The position requires managing multiple assignments amid interruptions and changing priorities while remaining focused, efficient, and professional. The supervisor may work at customer locations and must follow applicable customer requirements. Occasional travel by air or car may be required.

Requirements

High school diploma or GED.
Ability to manage multiple tasks and work effectively independently or as part of a team.
Ability to work with office equipment and use computers for the majority of tasks.
Familiarity with Microsoft Office; proficiency with Excel and other reporting capabilities.
Excellent interpersonal skills with drivers, personnel, customers, and management.
Excellent oral and written communication skills.
Ability to communicate in English through speaking, writing, and reading.
Ability to work extended hours, including weekends, holidays, and various shifts when necessary.
Ability to remain focused, efficient, and professional while handling interruptions, changing priorities, and requests for assistance.

Nice To Haves

Four-year degree in a related field or equivalent on-the-job work experience.
Transportation industry experience.
Knowledge of industry-specific logistics programs.

Responsibilities

Directly and indirectly manage drivers, office staff, and customer accounts.
Oversee the day-to-day operations of Transportation Network Coordinators and Logistics Coordinators.
Manage freight and drivers’ hours under DOT regulations to support safe, timely delivery.
Manage trucks, trailers, and other assets with an emphasis on utilization; this may include slip-seating for some local accounts.
Promote and enforce company safety standards.
Partner with the Safety department to track trends, identify root causes, and develop solutions for accidents and other safety concerns.
Manage driver compliance and monthly safety training requirements.
Communicate proactively and professionally with customers, ensure freight commitments are met, and address customer needs in a timely manner.
Handle urgent situations professionally and avoid communication lapses that could affect customers.
Work with other department leaders to establish goals, align priorities, and define departmental processes.
Follow and encourage compliance with safety rules, company policies, procedures, and standards.
Support and promote teamwork, problem-solving, collaboration, and excellent customer service.
Coach and mentor employees and assist with employee training and administrative operations.