Transportation Supervisor

C&S Wholesale Grocers•Coppell, TX

About The Position

The Transportation Supervisor is responsible for executing day-to-day operational plans set by the transportation department. The role provides direction and support to transportation team members, promotes engagement, removes operational obstacles, and helps improve associates’ workplace experience. The supervisor coordinates with shipping, receiving, safety, customer service, maintenance, and routing, and serves as the initial escalation point for operational issues. The role also promotes safe work behaviors and procedures, including compliance with Department of Transportation (DOT) requirements. The supervisor leads drivers and hourly associates toward optimal performance by engaging associates, tracking key metrics, coaching performance, and supporting process improvements. The role aims to meet or exceed customer service expectations while controlling costs. It stewards Professional Driver Trainers who onboard and mentor newly hired drivers and complete annual training under the corporate safety program. Responsibilities also include monitoring yard operations and yard jockey performance, conducting observations and audits, promoting accurate use of transportation management systems, and supporting the Safety Specialist with driver qualification files, driver log accuracy, and drug and alcohol testing protocols. The position requires travel. Work environments include an office maintained at 65°F to 75°F and a store/grocery warehouse at 50°F to 90°F. The role is assigned to the 1st shift. A bachelor's degree in Logistics & Transportation is listed as a qualification.

Requirements

Bachelor's degree in Logistics & Transportation.
2–5 years of experience supervising fleet or transportation operations.
2–5 years of experience working with transportation and DOT regulations.
2–5 years of experience with yard management and fleet operations.
Familiarity with DOT laws and regulations.
MS Office skills.
Effective verbal and written communication skills.
Strong ability to communicate cross-functionally.
Strong focus on team engagement and timely engagement on performance and functional goals.
Ability to maintain strong internal and external customer relationships.

Nice To Haves

Manhattan TMS experience preferred.

Responsibilities

Execute day-to-day operational plans set by the transportation department.
Provide direction and support to transportation team members, promote engagement, and remove obstacles.
Coordinate with shipping, receiving, safety, customer service, maintenance, and routing.
Serve as the initial escalation point for operational issues.
Promote safe work behaviors and procedures, including DOT compliance.
Lead drivers and hourly associates toward optimal performance; engage associates and track key metrics.
Coach associates through performance issues and assist with process improvement and obstacle resolution.
Maximize customer experience while controlling costs.
Steward Professional Driver Trainers in onboarding and mentoring newly hired drivers and completing annual corporate safety training.
Monitor yard operations and ensure alignment with warehouse needs.
Monitor yard jockeys to ensure they meet performance expectations and follow company best practices and safety guidelines.
Conduct routine observations and audits to ensure drivers perform equipment pre- and post-trip inspections and complete assignments safely, on time, and efficiently.
Promote accurate and complete use of transportation management systems.
Support the Safety Specialist with Driver Qualification files, driver log accuracy, and execution of the company's drug and alcohol testing protocol.