Transportation Supervisor

TransCor America•Watonga, OK

About The Position

The Transportation Supervisor manages the safe, secure, and efficient transportation of individuals while ensuring compliance with applicable federal and state laws, customer contract requirements, and company policies. The role leads transportation operations, maintains safety and security standards, completes required documentation, and supports the daily activities of the field office. The supervisor directs and monitors Transportation Officers across transportation operations, including administration, regulatory compliance, officer management, safety and security, customer service, trip efficiency, reporting, risk and asset management, and adherence to policies and procedures. The position supports company goals, promotes safe and orderly operations, and helps maintain a secure and humane environment for inmates, detainees, and/or residents. The role ensures staff training is completed and tracked, reviews operational policies and emergency plans, communicates responsibilities and accountability to direct reports, and supports staff through mentoring, coaching, feedback, recognition, and team building. It also manages costs through overtime oversight, vehicle maintenance, and supply procurement; participates in inspections and corrective actions; and maintains effective communication with staff, management, contracting agency representatives, and the public.

Requirements

  • Bachelor’s degree in Criminal Justice, Social or Behavioral Science, or a related field; qualifying full-time professional experience may substitute for education on a year-for-year basis, up to four years.
  • At least 2 years of supervisory experience in a related industry, such as Corrections or Transportation.
  • Valid driver’s license.
  • Must be at least 21 years of age.
  • Proficiency with Microsoft Word, Excel, Outlook, and Teams.
  • Strong written and verbal communication and interpersonal skills.

Nice To Haves

  • Valid Class B commercial driver’s license with air brake and passenger endorsements.

Responsibilities

  • Direct, supervise, and monitor Transportation Officers across all aspects of transportation operations.
  • Communicate and support the company vision and ensure alignment with company goals.
  • Guide staff in safe and orderly operations that promote public and staff safety and a secure, humane environment for inmates, detainees, and/or residents.
  • Ensure staff training is conducted, tracked, and followed in a timely and accurate manner.
  • Review operational policies, procedures, and emergency plans for consistency with applicable laws, company policies, and contractual obligations.
  • Communicate responsibilities, authority, and accountability to direct subordinates.
  • Motivate and encourage staff to perform duties in accordance with policies and procedures.
  • Manage operational expenses through overtime management, vehicle maintenance, and supply procurement and issuance.
  • Conduct or participate in inspections and direct staff in correcting deficiencies.
  • Conduct or attend staff meetings to support effective communication and operational effectiveness and efficiency.
  • Promote effective communication and the flow of relevant information to management, staff, the parent company, contracting agency representatives when required, and the general public.
  • Engage staff through mentoring, coaching, communication, feedback, recognition, and positive team-building activities.
  • Read, analyze, and interpret documents, correspondence, policies, technical procedures, regulations, reports, and form-completion directions.
  • Perform other duties as requested, directed, and/or assigned.
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