Transportation Supervisor

Chefs Warehouse•Austin, TX

About The Position

The Transportation Supervisor plans, directs, coordinates, and participates in warehouse and delivery-driver activities. The role oversees personnel scheduling, customer delivery obligations and standards, and compliance with applicable state and federal transportation regulations. Duties may be performed personally or through subordinate supervisors. The supervisor also drives routes during peak periods and as needed to meet delivery obligations.

Requirements

  • At least 1 year of relevant experience.

Responsibilities

  • Coordinate and supervise daily activities of warehouse and driver personnel, including route and vehicle assignments, customer deliveries, and vendor pickups.
  • Ensure compliance with USDOT and other regulatory requirements concerning vehicle use and maintenance, safe vehicle operation, and required medical certifications.
  • Train warehouse and driver personnel to required standards and complete periodic driver-performance evaluations.
  • Maintain USDOT-required driver files.
  • Maintain and update work and duty schedules for warehouse and driver personnel.
  • Ensure vehicles are clean and meet maintenance standards and requirements, and report service issues to the leasing company.
  • Respond to and resolve customer complaints through immediate problem-solving, coordination with appropriate sales personnel, and corrective action or discipline as needed.
  • Train warehouse and driver personnel in material handling both on and off vehicles.
  • Evaluate employee performance on an ongoing basis, including regularly scheduled road tests, and provide reinforcement, coaching, or correction as appropriate.
  • Conduct accident investigations and insurance reporting in coordination with the Operations Manager, other Company officials, or insurance representatives as circumstances require.
  • Monitor trip and dispatch logs and vehicle-monitoring software for schedule conformance, and direct the preparation and retention of dispatch and vehicle-operations records and reports.
  • Maintain mileage records for taxes and the leasing company.
  • Gain proficiency in the Company’s primary sales-processing software system and subordinate systems.
  • Drive routes during peak periods and as needed to meet delivery obligations.
  • Conduct weekly meetings to inform staff of new procedures and company-wide information.
  • Collaborate with Operations, Product, Purchasing, and Sales personnel to ensure information is accurate and comprehensive.
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